Henrietta Cobbinah
North York,ON
Summary
Enthusiastic and detail-oriented Executive Assistant with a strong ability to anticipate organizational needs and proactively address challenges. Demonstrates expertise in optimizing schedules, ensuring seamless operations, and enhancing team productivity. Skilled in delivering exceptional customer service, resolving conflicts efficiently, and fostering a well-organized, collaborative work environment.
Overview
4
4
years of professional experience
Work History
Warehouse Administrative Assistant
UPS Canada
10.2023 - 08.2024
- Collaborated with 5 cross-functional teams to resolve over 50 discrepancies in shipments or inventory records, enhancing inter-departmental relationships
- Created 10+ detailed monthly reports on warehouse performance metrics, leading to 15% increase in informed decision-making by management.
- Implemented new filing system that reduced document retrieval time by 30%, increasing administrative productivity by 20%.
- Assisted in preparation and tracking of $500,000 warehouse budget, ensuring financial goals were met with 98% accuracy
Executive Assistant
Presbyterian University, Ghana
07.2020 - 08.2023
- Scheduled and managed an average of 20-25 meetings per month for executives, and coordinated 5-10 travel arrangements quarterly, ensuring adherence to budgets and timelines.
- Handled and safeguarded over 200 sensitive documents annually, ensuring compliance with university policies and confidentiality protocols.
- Conducted research for 15-20 projects per year, delivering concise reports and presentations to support strategic decision-making, and presented research findings to executives monthly, contributing to the analysis of key institutional initiatives.
Education
Master of Science - Project Management (Project Business Analysis)
Northeastern University
Toronto, ON05.2025
Bachelor of Arts - Rural And Community Development
Presbyterian University, Ghana
Accra-Ghana06.2020
Skills
Time Management
Meticulous attention to detail
Travel Coordination
Project Management
Database Management
Invoicing and Billing
Multitasking and Time Management
Report Generation
Office Management
Schedule & calendar planning
Timeline
Warehouse Administrative Assistant
UPS Canada
10.2023 - 08.2024
Executive Assistant
Presbyterian University, Ghana
07.2020 - 08.2023
Master of Science - Project Management (Project Business Analysis)
Northeastern University
Bachelor of Arts - Rural And Community Development
Presbyterian University, Ghana
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