Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

H. Jasmine Osmani

Stoney Creek,ON

Summary

Dedicated customer service professional with over a decade of experience in retail, optical sales, and optometry support. Proven expertise in inventory management, customer relations, and administrative support, with a background in social work. Highly skilled in managing product stock, providing styling advice, and performing pre-tests for optometric patients.

Overview

12
12
years of professional experience

Work History

Technician

Dr. Patricia Fink Optometry
03.2017 - Current

• Managed inventory, including tracking supplies and ordering materials to ensure efficient operations.

• Provided exceptional customer service, assisting patients with inquiries and scheduling appointments.

• Conducted pre-testing for patients, collecting essential data prior to optometrist exams.

• Fulfilled front-desk receptionist duties, maintaining patient records and organizing the office schedule.

Sales Associate

Vogue Optical
11.2014 - 02.2016

• Assisted customers in selecting and purchasing glasses, providing product knowledge and styling guidance.

• Conducted inventory management for lenses and frames, ensuring all stock was organized and up-to-date.

• Performed administrative duties and handled customer inquiries, strengthening customer satisfaction.

Sales Associate

Guess
08.2012 - 10.2014

• Delivered personalized customer service, helping clients with styling, product selection, and fitting.

• Handled cash transactions, performed stocking duties, and maintained an organized sales floor.

• Developed strong product knowledge to provide informed recommendations and boost sales

Education

Social Work

Mohawk College of Applied Arts And Technology
Hamilton, None
04.2019

Skills

Customer Service: Skilled in assisting customers with care and professionalism in high-volume environments

Inventory Management: Experience tracking, organizing, and ordering stock to maintain optimal inventory levels

Sales & Styling: Proficient in upselling and offering styling guidance to enhance customer satisfaction

Administrative & Reception: Strong organizational skills with experience in scheduling, record-keeping, and receptionist duties

Optometric Pre-Testing: Knowledge of pre-test procedures and patient preparation for eye exams

Languages

English
Elementary

Timeline

Technician

Dr. Patricia Fink Optometry
03.2017 - Current

Sales Associate

Vogue Optical
11.2014 - 02.2016

Sales Associate

Guess
08.2012 - 10.2014

Social Work

Mohawk College of Applied Arts And Technology
H. Jasmine Osmani