Hjalmar Fuentes
Concord
Overview
6
6
years of professional experience
Work History
Sales and Service Representative
AutoChlor
07.2025 - Current
- Enhanced client satisfaction by delivering exceptional customer service and resolving inquiries.
- Ensured transaction accuracy and compliance with company policies during processing.
- Streamlined sales processes through effective collaboration, improving workflow efficiency.
- Maintained peak machinery performance by cleaning and lubricating mechanical systems regularly.
- Supported continuous operation by performing regular maintenance and repairs on machinery.
- Minimized downtime by responding quickly to emergency repairs and maintenance requests.
Store Manager of Operations
Wendy's
08.2022 - Current
- Managed budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Optimized staff scheduling to accommodate peak business periods without compromising quality of service or employee satisfaction.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Assisted with hiring, training and mentoring new staff members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Assisted in recruiting, hiring and training of team members.
- Purchased food and cultivated strong vendor relationships.
- Employees payroll
- Cash management
- Food inventory
Machine Maintenance Technician
Wendy's
08.2019 - 08.2022
- Reduced equipment downtime with proactive preventive maintenance and timely repairs.
- Coordinated with external vendors as needed for specialized repairs or replacement parts procurement.
- Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.
- Performed preventive maintenance to promote machine reliability and longevity.
- Maintained equipment performance by lubricating and cleaning components.
Education
No Degree - Aviation Designing
National Aerospace University of Kharkov
UkraineHigh School Diploma -
Paulo Freire
Ecuador06-2014
Skills
- Computer skills
- Health and safety
- Employee training
- Recruitment and hiring
- Employee scheduling
- Store maintenance
- Point of sale systems
- Product and service knowledge
- Staff training
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Russian
Professional Working
Timeline
Sales and Service Representative
AutoChlor
07.2025 - Current
Store Manager of Operations
Wendy's
08.2022 - Current
Machine Maintenance Technician
Wendy's
08.2019 - 08.2022
High School Diploma -
Paulo Freire
No Degree - Aviation Designing
National Aerospace University of Kharkov