Hiya Tripathi
Hamilton,ON
Summary
- Enrolled in Level 3 of the 4-year Civil Engineering and Co-op program at McMaster University.
- Developed strong interpersonal skills while taking leadership roles in extracurricular activities such as AVP Media for the Institute of Transportation Engineers and VP Marketing for the Desi Students Association.
- Ability to demonstrate strong communication, analytical, organizational, and leadership skills
Overview
4
4
years of professional experience
Work History
Guest Experience Associate
McMaster University
Hamilton, Ontario
04.2025 - Current
- Support visitors, conference guests, and organizers
- Facilitate check-ins and registration; keep arrivals/check-ins smooth and accurate
- Serve as front-desk representative and answer questions and resolve issues
- Thrive in a fast-paced, team-oriented environment; sharpen communication and problem-solving skills
Customer Service Representative
Domino's Pizza
Brampton, ON
09.2021 - 08.2024
- Assisted customers with orders and inquiries to ensure satisfaction.
- Managed cash register and processed transactions accurately and efficiently.
- Resolved customer complaints by providing appropriate solutions quickly.
Teaching Intern
Cherubs Cove Montessori Childcare Centre Inc.
Brampton, ON
09.2021 - 02.2022
- Developed self-control, patience, and stamina while engaging with children.
- Ensured COVID-19 safety through sanitization, handwashing assistance, and PPE use.
- Performed administrative tasks, including creating PowerPoints and Excel sheets.
- Organized lunch, snack times, and prepared the classroom for nap time.
Education
Bachelors of Engineering - Civil Engineering
McMaster University
Hamilton, ON04-2028
Skills
- CAD design using Autodesk or Civil 3D
- Data analysis on Microsoft Excel
- SAP2000
- Technical writing and presentations from reports and presentations
- Project Planning
- ArcGIS
- Ability to work in collaborative environments
- WHIMIS Trained
- Total Station Surveying
- Social Media Content Creation
PROJECTS
Site visits (Lincoln Alexander Hall and McLean Centre for Collaborative Discovery)
- Had opportunity to visit sites undergoing constructions, giving insight on how it would be working hands-on on the field and the obstacles that come with it
- Learned to recognize different components in structures such as the base foundations, columns, beams, drainage systems, and material selection.
- Connecting with employers, builders, and contractors regarding the building process and insight on the operational process.
Power in Community
- Collaborated with 4 peers for ENG1P13 (first-year course), to create a useful item for our client who had spina bifida which involved limited mobility
- Designed a swinging mechanism, “Sto-arm” that replaced the client’s grocery bag to hold the battery as a case and make it safer.
- Enhanced accessibility by integrating several factors like client independence, easy storage, access, user-friendly, and secure.
Extra Curricular Activities
Assistant Vice President of Media | Institute of Transportation Engineers, McMaster University
- Creating promotional content for the the university chapter’s social media and for its events
- Raising awareness about the club by posting instagram reels, tiktoks, and posters across campus to become more known
- Formed a schedule to stay consistent with posting, and being able to differentiate what kind of posts catch viewers’ attention.
Vice President of Marketing | Desi Students Association at McMaster University
- Celebrating South Asian culture through events and initiatives that enforce community and inclusivity.
- Handle marketing, including creating and sharing content on social media.
- Encourage participation and build community through outreach efforts
Timeline
Guest Experience Associate
McMaster University
04.2025 - Current
Customer Service Representative
Domino's Pizza
09.2021 - 08.2024
Teaching Intern
Cherubs Cove Montessori Childcare Centre Inc.
09.2021 - 02.2022
Bachelors of Engineering - Civil Engineering
McMaster University