Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HITESHI SHARMA

Nepean,Ottawa

Summary

Optimistic, dedicated, and hard working towards achieving organizational growth in the field of community service through policing, learn from the mistakes and come over with better result to get the maximum output.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mobile Supervisor

Gardaworld Security Services
06.2024 - Current
  • Supervise and Verification all the guards working in Civic, General, Riverside
  • Interior/exterior patrols of the Civic, Riverside and General Campus
  • Responding to alarms
  • Standing down at post where necessary, ensuring shifts run smoothly
  • Conflict resolution, problem solving
  • Incident reports
  • Driving guards to different hospitals, if needed

Child and Youth Worker

Evolving Youth Care
01.2024 - 06.2024
  • Knowing and implementing children rights
  • Helped in Maintaining a positive, friendly, safe and healthy environment for all staff and residents
  • Providing a caring, supportive and nurturing environment in which individuals can feel safe and secure
  • Following the established plan of care ensuring safety of the clients are met to the best of their ability
  • Ensuring all policies and expectations are followed
  • Gathering information and writing incident reports/case histories
  • Administer medications and ensure secure control and storage in accordance with medication policies as well as Ministry guidelines
  • Collaborated with other social services agencies and healthcare providers
  • Perform housekeeping and cooking tasks
  • Assisted individuals in every day personal needs including meal preparation
  • Driving youth to school, visits and appointments

Security Guard

Gardaworld Security Services
05.2022 - 06.2024
  • The Ottawa Hospital as patient watch guard, protecting the patient, visitors, and staff
  • Ensured that no harmful object is in the room
  • Escorted and observed the patient, especially those in the Mental Health unit
  • Worked with the screeners at the main entrance and patrolled the area around the hospital
  • Also Worked at various sites as a casual guard

Cashier and Server

Harvey's
10.2021 - 04.2022
  • Welcoming Guests
  • Took the orders and payments in front and drive thru
  • Organized tables for guests
  • Prepared packaging skip, uber and mobile orders

Education

Diploma - Police Foundation

Algonquin College
Ottawa
01.2023

Bachelor of Education - Mathematics and Science

VidyaSagar College
Punjab
01.2019

Bachelor of Science - Physics, Chemistry and Mathematics

Khalsa College
Punjab
01.2017

Skills

  • Knowledge of industry terminology, including search, forms, arrests, reports, etc
  • Knowledge of various acts, trespassing acts, Mental health acts, etc
  • Reasoning and logical thinking
  • Careful observation while performing a given task and ability to focus on the task
  • Ability to hear all the facts and emotions with empathy, work with team
  • Capability to remain calm in stressful situations
  • Effective communication in three languages: English, Hindi, and Punjabi

Certification

  • Individual Security Guard's License
  • Ontario Driver's G license
  • Use of force training with modules laws and arrest, situation and risk assessment, reporting, tactical principles, and de-escalation strategies.
  • Therapeutic Crisis Intervention
  • First Aid and CPR - level C
  • Smart Serve
  • Workplace Hazardous Materials Information System (WHMIS) Completion Certificate

Timeline

Mobile Supervisor

Gardaworld Security Services
06.2024 - Current

Child and Youth Worker

Evolving Youth Care
01.2024 - 06.2024

Security Guard

Gardaworld Security Services
05.2022 - 06.2024

Cashier and Server

Harvey's
10.2021 - 04.2022

Bachelor of Education - Mathematics and Science

VidyaSagar College

Bachelor of Science - Physics, Chemistry and Mathematics

Khalsa College

Diploma - Police Foundation

Algonquin College

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