Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hitesh Verma

Peterborough,ON

Summary

Dedicated care worker with a compassionate and empathetic approach. Foster a trusting, stimulating, and diverse lifestyle for residents. Committed to delivering enhanced care through a flexible learning approach. Ensure patients receive individualized support. Experienced in hospital and in-home settings, providing guidance, encouragement, physical, and emotional support.

Overview

5
5
years of professional experience

Work History

Facilities and Tech Lead Manager

McDonald's
06.2022 - Current
  • Oversee maintenance and operations for facilities and technology systems
  • Manage repairs, coordinate with vendors, and lead a maintenance team
  • Ensure compliance with regulations and implement technology systems
  • Troubleshoot issues, manage budgets and collaborate with stakeholders to improve operational efficiency
  • Ensure a positive experience for customers and staff through effective facility and technology management.

Personal Care Aide

Kuldeep Chest Specialist Hospital
09.2021 - 05.2022
  • Maintained a safe and clean environment for clients, reducing health risks and promoting overall wellbeing.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Assisted clients with daily living activities for increased comfort and quality of life.

Personal Support Worker

Bawa Nursing Home Care
08.2019 - 06.2021
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Home support worker

Dr. sampooran singh hospital Barnala
11.2019 - 03.2021
  • Worked as home support worker in a longterm care as part time Hsw

Education

Diploma in Computer Engineering Technician -

Fleming College
Peterborough, ON
01.2024

Diploma - Health And Community Services

New British Nanny Academy
Khanna, Punjab, India
04.2021

Bachelor of Technology in Computer Science Engineering -

Punjab Technical University
Kapurthala, Punjab
01.2021

Skills

  • Technical support and troubleshooting expertise across IT systems
  • Proficient in facilities management, repairs, and compliance
  • Skilled in implementing and maintaining technology systems
  • Strong leadership and collaboration abilities for operational efficiency
  • Excellent communication skills for user training and client relations
  • Proven problem-solving skills in optimizing performance and security
  • Knowledge of network security principles and ethical hacking techniques
  • Outstanding customer service focus on client satisfaction and relationships

Languages

English
Full Professional

Timeline

Facilities and Tech Lead Manager

McDonald's
06.2022 - Current

Personal Care Aide

Kuldeep Chest Specialist Hospital
09.2021 - 05.2022

Home support worker

Dr. sampooran singh hospital Barnala
11.2019 - 03.2021

Personal Support Worker

Bawa Nursing Home Care
08.2019 - 06.2021

Diploma in Computer Engineering Technician -

Fleming College

Diploma - Health And Community Services

New British Nanny Academy

Bachelor of Technology in Computer Science Engineering -

Punjab Technical University

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Hitesh Verma