Hitesh Sachdeva
Brampton
Summary
Dynamic professional with a strong background in customer service, honed as an Uber Driver, where I excelled in resolving passenger concerns and building rapport. Skilled in cash handling and schedule management, I consistently delivered exceptional service, enhancing customer loyalty and satisfaction. Reliable and punctual, I thrive in fast-paced environments.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
5
5
years of professional experience
Work History
Uber Driver
Uber
02.2021 - Current
- Responded to passenger concerns and complaints politely and professionally.
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
Office Administration Assistant
Blue Valorem Solutions Inc.
01.2021 - 01.2022
- Maintain electronic filing system in server of clients.
- Prepare invoices of the clients.
- Answering phones in professional manner and greet visitors or clients and direct them to the director.
- Check for the office supplies, order and maintain office equipments.
- Schedule director meeting with corporate officials, business associates and clients.
Cashier
Tim Hortons
05.2020 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
International Business Management
St. Clair College of Applied Arts And Technology
Toronto, ON12-2019
Bachelor of Commerce
JC Dav College
Punjab, India06-2017
Skills
- Schedule management
- Excellent navigation
- Customer service
- Punctuality
- Time management
- Reliability and punctuality
- Patience and composure
- Cash handling
- Product knowledge
- Customer complaint resolution
Languages
English
Professional Working
Hindi
Professional Working
Punjabi
Native or Bilingual
Timeline
Uber Driver
Uber
02.2021 - Current
Office Administration Assistant
Blue Valorem Solutions Inc.
01.2021 - 01.2022
Cashier
Tim Hortons
05.2020 - 10.2021
International Business Management
St. Clair College of Applied Arts And Technology
Bachelor of Commerce
JC Dav College
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