AAKASHDEEP KAUR MALHOTRA
Edmonton,Canada
Summary
Experienced administrative clerk with a strong background in providing exceptional customer service and maintaining efficient office operations. Skilled in multitasking and collaborating effectively with team members to achieve common goals. Possesses excellent communication and record-keeping abilities, ensuring accurate and organized documentation. Committed to leveraging adaptability and meticulous attention to detail to support team objectives and enhance overall workplace productivity. Demonstrates a self-motivated work ethic that enables effective performance in both independent and team-oriented environments.
Overview
9
9
years of professional experience
Work History
Training Manager
Onkar Insurance Brokers Ltd
01.2023 - Current
- Organize and prioritize training schedules to enhance team productivity
- Implement efficient time management strategies, resulting in improved training outcomes
- Maintain accurate records, generating detailed reports for improved efficiency
- Utilize Google Workspace to organize and schedule training programs effectively
- Maintained high standards of customer service by handling queries on timely manner
- Operate business equipment effectively, ensuring smooth office operations
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Developed and implemented comprehensive training program to increase employee productivity and morale.
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
Administrative Assistant
Onkar Insurance Brokers Ltd
04.2022 - 12.2022
- Executed record filing system to improve document organization and management
- Manage financial administration, including Moneris invoicing and corporate credit card handling
- Scheduled office meetings and client appointments for staff teams
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel
- Coached new employees on administrative procedures, company policies and performance standards
- Created and maintained databases to track and record customer data
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Personal Shopper
Loblaw Companies Ltd
04.2020 - 05.2022
Clerk
Punjab School Education Board
03.2016 - 03.2020
Education
Bachelor of Science - Science, Mathematics
Panjab University
04.2012
Skills
- Customer Service
- Multitasker
- Cash handling experience
- Advanced Google Office Suite Knowledge
- Ms office suite knowledge
- Mail Management
- Meeting Minutes
- Communication Skills
- Organizational Skill
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Training Manager
Onkar Insurance Brokers Ltd
01.2023 - Current
Administrative Assistant
Onkar Insurance Brokers Ltd
04.2022 - 12.2022
Personal Shopper
Loblaw Companies Ltd
04.2020 - 05.2022
Clerk
Punjab School Education Board
03.2016 - 03.2020
Bachelor of Science - Science, Mathematics
Panjab University
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