Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Interests
Timeline
Receptionist

HITESH MAKKAD

Enterprise Sales And Business Consultant
Saskatoon,SK

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience
8
8
years of post-secondary education
1
1
Certification

Work History

Director Sales & Technology (Hybrid)

BG Unified Solutions Pvt Ltd
New Delhi, Delhi (India)
02.2022 - Current
  • Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
  • Managed daily operations while overseeing multiple locations to foster increased productivity.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Spearheaded innovative approaches to resource allocation and strategic planning.
  • Monitored expenditures to mitigate risk of overages.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Drafted and distributed reports to assist board members with critical business decisions.
  • Evaluated company documentation to verify alignment with regulatory requirements.
  • Optimized operational processes using analytics tools to address client-specific metrics.
  • Formed strategic partnerships and connected with potential clients to drive business development.

Managing Director

Pingtring Ecommerce Pvt Ltd
New Delhi, Delhi (India)
08.2011 - Current
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Led change and transformation across business areas to deliver benefits and align company resources.
  • Led development of comprehensive business plan to maximize profitability and company performance.
  • Devised and implemented innovative and marketing campaigns to promote products and services.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.

Key Accounts Manager

Bharti Airtel Limited
New Delhi, India
01.2006 - 08.2011
  • Improved account management by predicting potential competitive threats and outlining proactive solutions.
  • Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
  • Built and maintained strong client relationships to drive business growth.
  • Analyzed key competitors to respond to competitive threats.
  • Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
  • Developed and delivered presentations to key customers to position products and services.
  • Conducted economic and demographic research and analysis to produce critical reports.
  • Created sales forecasts to target daily, monthly and yearly objectives.
  • Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
  • Supported sales and reporting for large and medium-sized accounts.
  • Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Kept detailed records of daily activities through online customer database.
  • Negotiated prices, terms of sales and service agreements.
  • Developed, maintained and utilized diverse client base.
  • Built relationships with customers and community to promote long term business growth.
  • Informed customers of promotions to increase sales productivity and volume.
  • Quoted prices, credit terms and other bid specifications.
  • Presented professional image consistent with company's brand values.
  • Met existing customers to review current services and expand sales opportunities.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Contributed to event marketing, sales and brand promotion.

Education

MBA - Marketing

Himalayan Garhwal University
Uttrakhand
04.2017 - 04.2019

MBA - Marketing Management - Financial Services

Lal Bahadur Shastri Institute of Management
New Delhi
04.2003 - 04.2005

Bachelor of Technology - Electronics & Communication

Punjab Technical University
India
04.1998 - 03.2002

Skills

Negotiation

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Accomplishments

  • Multiple awards from various OEM’s.
  • Highest Club awards.
  • Running Profitable business venture since last 13 years.
  • Dealt with clients across the globe and successfully completed multiple projects.
  • Resolved product issue through consumer testing.
  • Supervised team of 20 staff members.
  • Achieved operational & sales efficiency by introducing cloud-based telephony system for sales & marketing tasks.

Affiliations

  • NVIDIA registered partner
  • Microsoft SPLA
  • Samsung Distributor
  • TTBS Enterprise Partner
  • Tata communications channel partner
  • Cisco - Unified communications
  • Parallels MSP

Certification

Seagate Certified Solutions Professional

Interests

Gym

Yoga & Meditation

Trekking

Timeline

Seagate Certified Solutions Professional

08-2022

Director Sales & Technology (Hybrid)

BG Unified Solutions Pvt Ltd
02.2022 - Current

MBA - Marketing

Himalayan Garhwal University
04.2017 - 04.2019

Managing Director

Pingtring Ecommerce Pvt Ltd
08.2011 - Current

Key Accounts Manager

Bharti Airtel Limited
01.2006 - 08.2011

MBA - Marketing Management - Financial Services

Lal Bahadur Shastri Institute of Management
04.2003 - 04.2005

Bachelor of Technology - Electronics & Communication

Punjab Technical University
04.1998 - 03.2002

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HITESH MAKKADEnterprise Sales And Business Consultant