Gym
HITESH MAKKAD
Enterprise Sales And Business Consultant
Saskatoon,SK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
18
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work History
Director Sales & Technology (Hybrid)
BG Unified Solutions Pvt Ltd
New Delhi, Delhi (India)
02.2022 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Monitored expenditures to mitigate risk of overages.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Drafted and distributed reports to assist board members with critical business decisions.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Formed strategic partnerships and connected with potential clients to drive business development.
Managing Director
Pingtring Ecommerce Pvt Ltd
New Delhi, Delhi (India)
08.2011 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Key Accounts Manager
Bharti Airtel Limited
New Delhi, India
01.2006 - 08.2011
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Built and maintained strong client relationships to drive business growth.
- Analyzed key competitors to respond to competitive threats.
- Developed thorough understanding of key clients' needs and requirements to prepare customized solutions.
- Developed and delivered presentations to key customers to position products and services.
- Conducted economic and demographic research and analysis to produce critical reports.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Facilitated strategic meetings with key stakeholders to understand customer needs and develop action plans.
- Supported sales and reporting for large and medium-sized accounts.
- Trained teams to optimize service delivery in alignment with individual needs to boost customer satisfaction.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Kept detailed records of daily activities through online customer database.
- Negotiated prices, terms of sales and service agreements.
- Developed, maintained and utilized diverse client base.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
- Quoted prices, credit terms and other bid specifications.
- Presented professional image consistent with company's brand values.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
- Contributed to event marketing, sales and brand promotion.
Education
MBA - Marketing
Himalayan Garhwal University
Uttrakhand 04.2017 - 04.2019
MBA - Marketing Management - Financial Services
Lal Bahadur Shastri Institute of Management
New Delhi 04.2003 - 04.2005
Bachelor of Technology - Electronics & Communication
Punjab Technical University
India 04.1998 - 03.2002
Skills
Negotiation
Staff Management
Strategies and goals
Budgeting
Project Management
Rules and regulations
Business Development
Business planning
Strategic planning
Accomplishments
- Multiple awards from various OEM’s.
- Highest Club awards.
- Running Profitable business venture since last 13 years.
- Dealt with clients across the globe and successfully completed multiple projects.
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Achieved operational & sales efficiency by introducing cloud-based telephony system for sales & marketing tasks.
Affiliations
- NVIDIA registered partner
- Microsoft SPLA
- Samsung Distributor
- TTBS Enterprise Partner
- Tata communications channel partner
- Cisco - Unified communications
- Parallels MSP
Certification
Seagate Certified Solutions Professional
Interests
Yoga & Meditation
Trekking
Timeline
Seagate Certified Solutions Professional
08-2022
Director Sales & Technology (Hybrid)
BG Unified Solutions Pvt Ltd
02.2022 - Current
MBA - Marketing
Himalayan Garhwal University
04.2017 - 04.2019
Managing Director
Pingtring Ecommerce Pvt Ltd
08.2011 - Current
Key Accounts Manager
Bharti Airtel Limited
01.2006 - 08.2011
MBA - Marketing Management - Financial Services
Lal Bahadur Shastri Institute of Management
04.2003 - 04.2005
Bachelor of Technology - Electronics & Communication
Punjab Technical University
04.1998 - 03.2002