HITESH MAHAJAN
Charlottetown,PE
Summary
Driven cosmetologist with a track record of enhancing customer satisfaction at Guru Nanak Public School by leveraging exceptional social skills and hair styling expertise. Excelled in fast-paced environments, significantly improving guest experiences through professional ethics and effective communication. Demonstrated proficiency in sanitation practices and customer consultations, contributing to a positive and welcoming atmosphere.
Overview
1
1
year of professional experience
Work History
Cosmetologist
VLCC
2023.08 - 2024.05
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Enhanced client satisfaction with personalized skincare routines, leading to repeat business and referrals.
Restaurant Team Member
Guru Nanak Public School
2023.04 - 2024.01
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Prepared food orders, cooking on grill and operating fry station.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
High School Diploma -
S.B SENIOR SECONDARY SCHOOL
AMRITSAR03.2023
High School Diploma -
DR.M.R.S. BHALLA DAV HIGH S BATALA
AMRITSAR03.2021
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Hair Styling
- Customer Consultation
- Professionalism and Ethics
- Sanitation Practices
- Client Consultations
- Product Knowledge
- Hair Coloring and Highlighting
- Decision-Making
- Styling Tools
- Client consultation
- Relationship Building
- Sales and Upselling
- Cosmetology
Languages
English
Professional Working
Timeline
Cosmetologist
VLCC
2023.08 - 2024.05
Restaurant Team Member
Guru Nanak Public School
2023.04 - 2024.01
High School Diploma -
S.B SENIOR SECONDARY SCHOOL
High School Diploma -
DR.M.R.S. BHALLA DAV HIGH S BATALA
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