Hitesh Bhatia
Brampton,ON
Summary
Baker with experience in crafting high-quality baked goods and enhancing guest satisfaction. Demonstrates exceptional multitasking, efficiency, and leadership skills, consistently maintaining superior product quality and streamlined operations. Proven track record in mentoring team members and implementing innovative techniques to boost productivity and customer loyalty.
Overview
9
9
years of professional experience
Work History
Driver
Uber
04.2020 - Current
- Safely transport passengers to destinations, ensuring timely arrivals and customer satisfaction
- Maintain a 4.9-star rating through exceptional service and professionalism
- Efficiently navigate routes using GPS technology to minimize travel time and fuel consumption
- Resolve passenger inquiries and issues promptly, enhancing overall ride experience
- Optimized routes and reduced fuel consumption, leading to significant cost savings and improved efficiency for the company
- Implemented creative solutions to enhance passenger comfort, resulting in consistently high ratings and positive feedback
Baker, Supervisor
Tim Hortons
02.2018 - 03.2020
- Ensured fresh, accurate products by following procedures, enhancing guest satisfaction and loyalty
- Delivered exceptional guest service with a friendly attitude and strong product knowledge
- Maintained speed of service targets, working efficiently to meet guest needs and expectations
- Resolved guest complaints promptly, ensuring a positive experience and maintaining loyalty
- Crafted fresh, high-quality baked goods daily, maintaining Tim Hortons' reputation for excellence
- Introduced streamlined baking techniques, boosting productivity and maintaining superior product quality during peak hours
- Mentored new team members on baking techniques and customer service best practices, fostering a supportive work environment
- Implemented rigorous quality control measures for baked goods, ensuring consistency and adherence to Tim Hortons' high standards
Patrolling Guard
Active Employment
01.2016 - 02.2018
- Monitored premises to prevent theft and vandalism, ensuring a safe environment for all occupants
- Responded swiftly to security breaches, minimizing potential damage and loss
- Collaborated with law enforcement on incident reports, improving response efficiency
- Conducted regular safety inspections, identifying and addressing potential hazards
- Maintained detailed logs of daily activities, enhancing accountability and transparency
Education
Northern college - Business Marketing
Northern college
Scarborough12.2017
Skills
- Communication skills
- Interpersonal skills
- Team work
- Microsoft Word
- Microsoft Excel
- English language
- Multitasking
- Time management
- Leadership
- Efficiency
- Sales techniques
- Recipe development
- Marketing strategies
- Product presentation
- Baking techniques
- Food plating
- Sanitation practices
- Production planning
- Menu design
- Nutritional knowledge
- Equipment maintenance
Jobtitle
Baker
Personal Information
- ID Number: B32533340961201
- Date of Birth: 11/30/96
- Nationality: Indian
Timeline
Driver
Uber
04.2020 - Current
Baker, Supervisor
Tim Hortons
02.2018 - 03.2020
Patrolling Guard
Active Employment
01.2016 - 02.2018
Northern college - Business Marketing
Northern college
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