Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Hitanshu Dobariya

Oshawa,ON

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Representative

Connect6 Group
05.2023 - 03.2024
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.

Manager

Fresh Burrito Oshawa
01.2023 - Current
  • Provided outstanding assistance to the Manager by handling a variety of tasks
  • Ensured a tidy and attractive sales environment, aiding in the creation of visual displays
  • Identified and seized sales opportunities, boosting customer retention rates
  • Aided in recruiting and training new employees, while overseeing the performance of current staff

CASHIER

POPEYES Oshawa
09.2022 - 03.2023
  • Excelled in solving problems both independently and collaboratively
  • Upheld a friendly, hardworking, and punctual attitude
  • Efficiently organized and prioritized tasks to meet deadlines
  • Showed a strong work ethic, professionalism, and the ability to perform well under pressure
  • Maintained a humble attitude and a commitment to continuous learning
  • Flourished in fast-paced and dynamic settings

Education

Bachelor in Networking and IT security -

Ontario Tech University
Oshawa
07.2024

Skills

  • Time Management
  • Communication Skills
  • Leadership Skills
  • Strong Organizational Skills

Certification

SafeCheck Advance Food Safety Certificate

Languages

English
Hindi
Gujrati

References

  • Param Ghelani, Popeyes, Manager, 437-987-3898
  • Manav Patel, Fresh Burrito, General Manager, 905-718-3093

Timeline

Sales Representative

Connect6 Group
05.2023 - 03.2024

Manager

Fresh Burrito Oshawa
01.2023 - Current

CASHIER

POPEYES Oshawa
09.2022 - 03.2023

Bachelor in Networking and IT security -

Ontario Tech University
Hitanshu Dobariya