Hitansh Kumar
Brampton,Canada
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in individual and team capacities, leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Service Technician
NCH Canada Inc.
Brampton, ON
03.2025 - Current
- Collaborated with team members to troubleshoot complex service challenges effectively.
- Streamlined service processes, reducing downtime and improving customer satisfaction rates.
- Implemented preventive maintenance schedules, enhancing equipment longevity and efficiency.
- Trained new staff on operational procedures and company policies to maintain consistency in service quality.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Maintained accurate service records and documentation for all repairs completed.
Quality Intern - Work Integrated Learning (WIL)
Lambton College
Toronto, ON
09.2024 - 01.2025
- Performed laboratory-based quality testing and inspections to verify material and product conformity against defined
specifications. - Conducted pH measurements, dimensional checks, chemical testing, and process verification tests, ensuring accuracy
and repeatability of results. - Recorded QA results in structured logs and digital systems, maintaining traceability and documentation accuracy.
- Assisted with identification of non-conforming conditions and supported retesting and corrective action activities.
- Developed and followed SOPs and work instructions aligned with ISO 9001 requirements. Maintained a clean,
organized, and safety-compliant lab environment following 5S and PPE standards, while demonstrating effective
teamwork and collaboration.
Graduate Engineer Trainee
Hamco Industries Pvt. Ltd.
Jalandhar
01.2022 - 03.2023
- Developed problem-solving skills by troubleshooting complex engineering issues.
- Created and implemented innovative solutions to improve system efficiency.
- Performed quality assurance checks on completed work orders before final release.
- Conducted root cause analysis on component failures.
- Observed pressure and vacuum gauges, adjusting controls for proper operation.
- Ability to identify potential problems before they arise through regular inspections.
- Proficient in using hand tools, power tools, and other specialized equipment.
- Trained in the use of test instruments such as thermometers and pressure gauges to evaluate system performance.
- Tested electrical circuits or components for continuity, using electrical test equipment.
Education
Post-Graduate Certificate - Quality Engineering Management
Lambton College
Toronto, ON07-2022
Bachelor of Technology - Mechanical Engineering
DAV Institute of Engineering And Technology
Jalandhar, India07-2022
Skills
Quality Assurance & Testing
- In-process & final inspection Contamination identification PPM calculations
- pH testing Moisture testing Dimensional & functional testing
- Non-conforming material control (HOLD, retest, release)
Quality Control Recycling
Laboratory & Equipment Handling
- Calibration & verification of measuring equipment
- pH meters, gauges, calipers, micrometers, CMM
- QA logbooks & Data Management Systems
- Chemical Testing processes
Manufacturing & Standards
- ISO 9001 compliance SOPs & work instructions
- CAPA Root Cause Analysis (5 Whys, Fishbone)
- 5S Safety & PPE compliance Responsibility to maintain high quality standards
Computer & Documentation
- Accurate data entry & reporting
- Microsoft Excel, Word, PowerPoint RRSP financial awareness in budgeting for projects
Certification
- CAD / CAM
- CPR Certified
- Smart Serve
- WHIMS
- Transportation of dangerous goods
- Confined space
- Working at heights
- First aid
- Elevated work platform
- Lockout/Tagout
Timeline
Service Technician
NCH Canada Inc.
03.2025 - Current
Quality Intern - Work Integrated Learning (WIL)
Lambton College
09.2024 - 01.2025
Graduate Engineer Trainee
Hamco Industries Pvt. Ltd.
01.2022 - 03.2023
Post-Graduate Certificate - Quality Engineering Management
Lambton College
Bachelor of Technology - Mechanical Engineering
DAV Institute of Engineering And Technology