Hitakshi Trehan
Mississauga,ON
Summary
Dynamic Administrative Assistant with a proven track record at Global Hire Immigration Services, adept at enhancing office efficiency and delivering exceptional customer service. Skilled in strategic decision-making and proficient in marketing automation techniques, I thrive in fast-paced environments, driving results through adaptability and strong problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Rogers o/a Wireless DNA
Milton, Ontario
09.2025 - Current
- Engaged customers to identify their wireless needs and preferences.
- Demonstrated products and services to enhance customer understanding.
- Processed sales transactions accurately and efficiently using POS systems.
Administrative Assistant
Global Hire Immigration Services
Mississauga, Ontario
05.2025 - 09.2025
- Managed client communications through email and phone inquiries.
- Organized and maintained immigration case files for easy access.
- Coordinated appointment schedules for attorneys and clients effectively.
- Assisted in preparing documentation for immigration applications.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Team Member
Tim Hortons
Markham, Canada
06.2023 - 05.2025
- Delivered exceptional customer service by greeting guests, taking accurate orders, and resolving inquiries to ensure satisfaction
- Prepared and served beverages, baked goods, and sandwiches while adhering to company standards for quality and consistency
- Maintained a clean and organized workspace, including dining areas and equipment, following health and safety protocols
- Collaborated with team members to manage high-volume periods efficiently and support smooth shift operations
- Restocked inventory and supplies to meet customer demand and support seamless service delivery
Administrative Assistant
Global Hire Immigration Services
Mississauga, Canada
05.2024 - 08.2024
- Record and prepare minutes of meetings, seminars and conferences
- Determine and establish office procedures and routines
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
Education
Advanced diploma - Business Marketing
Seneca Polytechnic
Toronto, Ontario 05.2023 - 04/2025
Skills
- Sales Strategy Development
- Creativity and innovation
- Customer service orientation
- Adaptability and flexibility
- Industry knowledge
- Proficient in Marketing Automation Techniques
- Strong analytical and problem-solving abilities
- Critical thinking and strategic decision-making
- Leadership and team management expertise
Certification
- French Conversational - Alliance Française de Chandigarh
- Html webpage certification
References
References available upon request.
Languages
- English, Professional
- Hindi, Professional
- French, Conversational
- Punjabi, First language
Timeline
Sales Representative
Rogers o/a Wireless DNA
09.2025 - Current
Administrative Assistant
Global Hire Immigration Services
05.2025 - 09.2025
Administrative Assistant
Global Hire Immigration Services
05.2024 - 08.2024
Team Member
Tim Hortons
06.2023 - 05.2025
Advanced diploma - Business Marketing
Seneca Polytechnic
05.2023 - 04/2025