HITA SHETTY
Toronto
Summary
Skilled in healthcare administration, HR coordination, and executive support, with expertise in compliance, policy implementation, and staff training. Proficient in key systems like Yardi, ADP, and MS Office, with a focus on communication and collaborative leadership.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant to CEO & HR Coordinator
Corbrook Awakening Abilities
02.2024 - Current
- Served as the primary contact for senior management, employees, and external partners, managing calendars, meetings, agendas, and minutes
- Coordinated and supported Board meetings, including agenda preparation, minute-taking, documentation management, and follow-up on action items
- Collected, distributed, and filed monthly operational and compliance reports, including audits and Health & Safety updates
- Coordinated management orientation, onboarding, training, and updates on employee communication platforms
- Managed HR administration, including employee benefits, payroll support, recruitment processes, and policy implementation while ensuring compliance with employment standards
- Maintained professional relationships with stakeholders, ensuring compliance with legal and regulatory requirements while promoting inclusive care cultures
- Organized corporate events, assisted with annual budget preparation, and provided technical support for organizational platforms
Business Manager
Seasons Retirement Communities
08.2021 - 01.2024
- Prioritizing, implementing, and executing business plans & policies
- Managing community accounts in Yardi, real-time updating move-ins, transfers, notices, move-outs & service package changes
- Accurate and Timely Monthly billings, Sharing resident statements, handling frequent resident queries concerning, payments, annual rent increases, and tax matters;
- Processing invoices, handling accounts payable (AP) and accounts receivable (AR) for multiple locations;
- Maintaining staff and resident files as per RHRA standards;
- Assisting the General Manager in public relations, team member relations, and resident care while maintaining confidentiality of company, financial, and service team member/resident data;
- Handling detailed biweekly payroll, reporting staff hours, and addressing scheduling issues;
- Handling staff onboarding, and administrative tasks, including ADP and benefits
- Coordinating recruitment processes, talent acquisition, reference checks & support departmental hires;
- Managing directly reporting team members & concerns
- Maintaining membership in relevant professional organizations
PHYSIOTHERAPIST ASSISTANT
Physiomed
02.2021 - 07.2022
- Provided patient-centered physiotherapy services, including assessment, treatment planning, and implementation to improve mobility, alleviate pain, and promote overall recovery.
- Educated patients and caregivers on exercise regimens, posture correction, and preventive care strategies to maintain and enhance physical health.
- Collaborated with multidisciplinary teams to develop individualized treatment plans and ensure seamless patient care and rehabilitation outcomes.
Team Leader - Physiotherapy Department
Future Rehabilitation Centre, Dhabi
10.2018 - 12.2020
- Conducted assessments and developed personalized treatment plans to address developmental delays, motor skill challenges, and physical disabilities in children.
- Delivered therapy sessions focused on improving strength, coordination, balance, and mobility through age-appropriate exercises and activities.
- Educated families and caregivers on therapeutic techniques, exercises, and strategies to support the child’s progress at home and in daily activities.
- Collaborated with pediatricians, educators, and other healthcare professionals to provide a holistic approach to the child’s physical development and well-being.
Professor & Consulting Physiotherapist
Thumbay University
09.2018 - 10.2020
- Created and implemented course materials, including syllabi, lectures, assignments, and exams
- Provided instruction in various courses, both lecture-based and laboratory-based
- Engaged in scholarly activities at professional conferences with colleagues
Senior Physiotherapist
Sai Medicare Service Pvt. Ltd.
08.2015 - 09.2018
- Expertly design and implement tailored treatment programs for ICU, sports, geriatric, and neurological patients, focusing on restoring physical function, managing pain, and enhancing quality of life through comprehensive therapy interventions
PHYSIOTHERAPY - Head Of Department
Nirali Hospital
09.2017 - 03.2018
- Successfully led departmental operations, overseeing the establishment and implementation of care protocols while ensuring clear communication of patient treatment plans encompassing manual therapy, electrotherapy, and exercise therapy
- Demonstrated precision and efficiency in daily responsibilities, fostering a supportive environment characterized by respect, approachability, and proactive assistance
Education
Post-Graduate Certificate - Healthcare Administration Management
Fanshawe College Of Applied Arts And Technology
London, Ontario01.2022
Bachelor's - Physiotherapy
D.Y.Patil College
06.2015
Skills
- Skilled in HR policies, RHRA compliance, and employment standards
- Proficient in EHR systems, HIPAA compliance, and healthcare scheduling
- Experienced in policy implementation, staff training, and patient care (therapy, ICU, geriatrics, CPR)
- Expertise in Yardi, ADP, BookJane, and MS Office applications (Excel, Word, PowerPoint)
- Advanced proficiency in Excel for data analysis and reporting, and Word for documentation and formatting
- Strong communicator with empathetic management of staff, residents, and families
Certification
- Certified in Fitness management
- Certified in Basic life support
- Heart-saver CPR trained
Accomplishments
- Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS2: CORE)
- Eminent Speaker in various sessions on issues related to occupational hazards
- Organization for one day multi-purpose check-up and health camp
Additional Information
CPR HONORS & AWARDS, Contributed to various charitable events and been award by 'The United Nepali'
Languages
English
Professional Working
Hindi
Native or Bilingual
Interests
Brazilian Jiu Jitsu
Timeline
Executive Assistant to CEO & HR Coordinator
Corbrook Awakening Abilities
02.2024 - Current
Business Manager
Seasons Retirement Communities
08.2021 - 01.2024
PHYSIOTHERAPIST ASSISTANT
Physiomed
02.2021 - 07.2022
Team Leader - Physiotherapy Department
Future Rehabilitation Centre, Dhabi
10.2018 - 12.2020
Professor & Consulting Physiotherapist
Thumbay University
09.2018 - 10.2020
PHYSIOTHERAPY - Head Of Department
Nirali Hospital
09.2017 - 03.2018
Senior Physiotherapist
Sai Medicare Service Pvt. Ltd.
08.2015 - 09.2018
Bachelor's - Physiotherapy
D.Y.Patil College
- Certified in Fitness management
- Certified in Basic life support
- Heart-saver CPR trained
Post-Graduate Certificate - Healthcare Administration Management
Fanshawe College Of Applied Arts And Technology
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