Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hisham Shaltout

Ottawa,ON

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

7
7
years of professional experience

Work History

Intern

Pastry Academy By Amaury Guichon
09.2023 - 12.2023
  • Assisted Chef Amaury on personal projects for his Instagram page.
  • Assisted chef Michel and Amaury on daily tasks to help provide a smooth and enhanced learning experience for the students.
  • Stayed extra hours to work on additional recipes provided by the Chefs.
  • Streamlined kitchen processes for improved efficiency and time management through regular organization and planning ahead.
  • Contributed to a positive team environment by collaborating with fellow interns on important tasks.

Morning Baker

Strawberry Blonde Bakery
09.2021 - 05.2023
  • Enhanced product quality by adhering to strict baking guidelines and maintaining consistency in ingredient measurements.
  • Improved customer satisfaction with timely production of fresh, high-quality baked goods every morning.
  • Streamlined baking processes for increased efficiency, reducing waste and optimizing resource utilization.
  • Collaborated with team members to ensure seamless transitions between shifts and maintain a well-stocked bakery display.
  • Assisted in inventory management for accurate ordering of ingredients and supplies, minimizing stock shortages during peak times.
  • Provided exceptional customer service by addressing inquiries about ingredients, dietary restrictions, and product recommendations.

Line Cook

Urban Element
09.2019 - 11.2019
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Supported head chef during high-volume periods by efficiently executing complex tasks with precision under pressure.
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.

Line Cook

Common Eatery
06.2019 - 08.2019

Shift Manager, Cook

Chickpeas Falafel And Hummus Eatery
05.2017 - 07.2019
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Supervised ongoing daily production phases.

Education

No Degree - Cakes And Chocolates

Pauline School
Online

Culinary Arts - Pastry Arts

Pastry Academy By Amaury Guichon
Las Vegas, NV
07.2023

Associate of Applied Science - Civil Engineering

University of Ottawa
Ottawa, ON
12.2016

Skills

  • Work under pressure
  • Fast learner
  • Determined
  • Attention to Detail
  • Professionalism and etiquette
  • Adaptability and flexibility
  • Multitasking capabilities
  • Kitchen Equipment Operation
  • Customer Service
  • Cake Decorating
  • Reliable and Responsible

Languages

English
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Intern

Pastry Academy By Amaury Guichon
09.2023 - 12.2023

Morning Baker

Strawberry Blonde Bakery
09.2021 - 05.2023

Line Cook

Urban Element
09.2019 - 11.2019

Line Cook

Common Eatery
06.2019 - 08.2019

Shift Manager, Cook

Chickpeas Falafel And Hummus Eatery
05.2017 - 07.2019

No Degree - Cakes And Chocolates

Pauline School

Culinary Arts - Pastry Arts

Pastry Academy By Amaury Guichon

Associate of Applied Science - Civil Engineering

University of Ottawa

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Hisham Shaltout