Summary
Overview
Work History
Education
Skills
Software
Timeline
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Hisham Javed

Ottawa,ON

Summary

Entrepreneurial and creative Founder passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success.

Overview

2026
2026
years of professional experience
2
2
Languages

Work History

Business Owner

Javed Property Group
06.2017 - Current
  • Negotiated, facilitated, and managed real estate transactions.
  • Communicated with clients to understand property needs and preferences.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Advised clients on market conditions and property value for informed decision-making.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Implemented efficient operational processes to optimize productivity and resource allocation.
  • Created organization's mission and vision statements for use by employees.

Business Systems Analyst Level 3

CIRNAC - Gov of Canada
4 2021 - 06.2024
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Organized system operating procedures to strengthen controls.
  • Created and maintained standard operating procedures governing system functions and features.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Collected, defined and analyzed business requirements.
  • Tracked feedback at all levels and researched resolutions for common concerns.
  • Coordinated data migration and consolidation efforts.
  • Monitored employee tasks to gauge business functions and inefficiencies.
  • Gathered, reviewed and reported on findings.
  • Assessed business requirements to create focused solutions.
  • Improved systems with addition of new features and infrastructure.
  • Enhanced interfaces to promote better functionality for users.
  • Presented business leaders with ROI estimations to drive project planning.
  • Consolidated business rules for system enhancements.
  • Enhanced business continuity plans by conducting comprehensive risk assessments and gap analyses.
  • Facilitated collaboration between various departments during incident response activities ensuring a unified approach towards resolution.
  • Maintained up-to-date knowledge on industry trends and best practices for continuous improvement of business continuity processes.
  • Partnered with IT teams to ensure data protection measures were aligned with overall business continuity objectives.
  • Provided expert advice on risk mitigation strategies, enabling organizations to better anticipate potential threats and challenges.
  • Designed and executed targeted training programs, bolstering staff preparedness for emergency situations.
  • Developed strong relationships with external agencies to ensure seamless collaboration during emergencies.

Senior QA Analyst

Hotel Communication Network
09.2017 - 03.2021
  • Developed and analyzed monthly, end-of-quarter and other statistical reports for leadership team and quality improvement programs.
  • Provided advice based on analyzed data to team leadership on quality metrics by communicating consistency problems or production deficiencies.
  • Edited, proofed and critiqued internal documents to improve clarity.
  • Implemented test scripts and recorded results.
  • Updated inspection journals and daily summary logs with quality-related data.
  • Inspected finished goods to verify conformance with customer specifications and company quality standards.
  • Participated in departmental meetings to establish short- and long-term strategy.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Developed training materials, SOPs and work instructions to supplement new team member onboarding.
  • Defined and implemented quality initiatives to reduce risk.
  • Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
  • Developed and maintained quality assurance procedure documentation.
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
  • Consulted manuals and process documents to investigate malfunctions.
  • Led process improvement projects to help operations meet and exceed quality standards and reduce costs.
  • Investigated variances, performed root-cause analysis and documented corrective actions to resolve complications.
  • Established metrics, applied industry best practices and developed new tools and processes.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Cooperated with engineering, manufacturing and corporate accounting to verify adherence to quality standards.
  • Prepared and collection production reports.

System Analyst

House of Commons - Gov of Canada
04.2016 - 08.2017
  • Planned computer systems using information engineering and structured analysis.
  • Performed system analysis, documentation, testing, implementation and user support for platform transitions.
  • Conducted system analysis and implementation to maintain and improve computer systems.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Compiled data and reviewed information for accuracy prior to input.
  • Reviewed completed work for compliance with regulations.
  • Verified accuracy of data before transcribing.

Verification Specialist

Blackberry QNX
01.2011 - 01.2016
  • Conducted regression testing and submitted observations to development team.
  • Verified client information by analyzing existing evidence on file.
  • Determined appropriateness of payers to protect organization and minimize risk.
  • Created successful test scripts to manage automated feature testing,
  • Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Assessed software bugs and compiled findings along with suggested resolutions for development team members.
  • Worked closely with different departments to develop innovative solutions to functionality issues.
  • Devised cohesive test plans for projects using advanced testing technologies.
  • Provided technical support using knowledge of complex technology to solve problems and support new projects.
  • Collaborated with product owners to stay current on intended functionality.
  • Documented integration issues and vulnerabilities and outlined improvement recommendations.
  • Designed testing scenarios for usability testing.
  • Coordinated regression test automation activities across supported applications.
  • Checked configuration files and logs to uncover root causes of problems.
  • Determined server operating limits with weekly load tests.
  • Directed teams completing regression tests to support successful product development stages.
  • Participated in available training sessions to improve software knowledge.
  • Fixed identified issues to improve workflows.
  • Communicated risks associated with test execution and took mitigating action when necessary.
  • Used open-source tools to develop automation scripts.
  • Identified needed business improvements and determined appropriate systems required to implement solutions.
  • Organized system operating procedures to strengthen controls.
  • Created and maintained standard operating procedures governing system functions and features.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Wrote automated test suite for product and provided test coverage analysis.
  • Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
  • Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Carried out tests to identify, report and repair bugs and glitches.
  • Documented testing procedures for developers and future testing use.
  • Kept scripts and test cases updated with current requirements.

Education

Bachelor in Information Technology - Engineering

Carleton University
Ottawa, ON
09.2005 - 06.2010

Advanced Diploma - Media Arts

Algonquin College
Ottawa, On
01.2008 - 12.2009

Licensed Realtor - Residential And Commercial Properties

Real Estate Council of Ontario (RECO)
Ontario
05.2001 -

Skills

Sales improvement

B2B sales strategies

Sales incentives

Negotiation

Lead follow up

Property management

Critical Thinking

Problem-Solving

Research and analysis

System verification

Gathering requirements

Market research

Software

Windows

Linux

Unix

MacOS

Timeline

Senior QA Analyst

Hotel Communication Network
09.2017 - 03.2021

Business Owner

Javed Property Group
06.2017 - Current

System Analyst

House of Commons - Gov of Canada
04.2016 - 08.2017

Verification Specialist

Blackberry QNX
01.2011 - 01.2016

Advanced Diploma - Media Arts

Algonquin College
01.2008 - 12.2009

Bachelor in Information Technology - Engineering

Carleton University
09.2005 - 06.2010

Licensed Realtor - Residential And Commercial Properties

Real Estate Council of Ontario (RECO)
05.2001 -

Business Systems Analyst Level 3

CIRNAC - Gov of Canada
4 2021 - 06.2024

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Hisham Javed