Hisham Alanqar
Ottawa,Canada
Summary
Senior Fraud Analyst with experience in financial crime investigations, fraud detection, and risk assessment. Expertise in analyzing transaction patterns, investigating fraud claims, and ensuring compliance with anti-money laundering (AML) regulations. Strong collaboration skills with internal teams and external financial institutions to trace fund movements and implement fraud prevention measures.
Overview
4
4
years of professional experience
Work History
Senior Fraud Analyst
Bank of Montreal (BMO)
08.2023 - Current
- Investigate and analyze fraud claims using advanced fraud detection tools
- Identify points of compromise and suspicious transaction patterns
- Collaborate with internal teams and external institutions to resolve fraud cases
- Ensure compliance with AML regulations and internal fraud protocols
- Present fraud analysis reports to senior management and recommend prevention measures
Fraud Agent
Canadian Imperial Bank of Commerce (CIBC)
05.2022 - 08.2023
- Handled customer fraud inquiries and conducted detailed investigations
- Validated client identity and prevented unauthorized account access
- Reviewed credit card applications to detect and prevent fraudulent submissions
- Educated customers on fraud prevention and reporting procedures
Loss Prevention Agent
TJX Canada
04.2021 - 05.2022
- Investigated and mitigated external theft incidents, collaborating with law enforcement and other loss prevention professionals
- Reduced shrinkage by identifying theft patterns and implementing prevention strategies
- Conducted training sessions for store teams on loss prevention best practices
- Maintained security across store locations, proactively identifying risks and implementing safety measures
Education
B.A. - Criminology
University of Ottawa
Ottawa, ON04.2020
Skills
- Case management
- Financial crime analysis
- AML
- KYC
- KYT
- UAR reporting
- TSYS
- PEGA
- Data analysis
- Suspicious transaction monitoring
- Anti-fraud systems
- Fraud training
Accomplishments
- assisted with the onboarding of new team members
- Resolved customer complaints in a timely manner
- Conducted high-level reviews that were then presented to management for final approval
- Achieved a high completion rate by completing all cases with accuracy and efficiency.
Timeline
Senior Fraud Analyst
Bank of Montreal (BMO)
08.2023 - Current
Fraud Agent
Canadian Imperial Bank of Commerce (CIBC)
05.2022 - 08.2023
Loss Prevention Agent
TJX Canada
04.2021 - 05.2022
B.A. - Criminology
University of Ottawa
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