His-Hui (Zoe) Tseng
St Bruno De Montarville,Quebec
Overview
17
17
years of professional experience
3
3
Languages
Work History
R & D Technician
Jessica Pastries Co., Ltd
10.2018 - Current
- Assist in the creation and Preparation of samples for external and internal review
- In charge of developing and maintaining recipes, product specifications, food cost
- Support listing and commercialization of products by working with the Marketing team and within the framework of the stage-gate process
- Assist quality and production team from scale up processes of new products into full production
- Preparing and despatching samples to customers
- Liaising with other company departments and ensuring good dialogue and smooth information flows.
Quality Controller
Jessica Pastries Co., Ltd
09.2016 - 12.2017
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Updated quality control standards, methods, and procedures to meet compliance requirements
- Reviewed incoming materials against specifications.
Assembly Production Operator
Jessica Pastries Co., Ltd
06.2015 - 09.2016
- Prepare, test and package products according to recipes and standards set by the company
- Record production and test data for batches of food and share information with team members
- Set up, operate and clean manual and electric professional food preparation and processing equipment
- Perform any other reasonable duties in production and distribution required for the proper operation.
Export Sales Representative
A`Striker Enterprise Co., Ltd
05.2009 - 10.2010
- Identified new customer opportunities and prepared business proposals for management
- Handled customer questions regarding company products
- Conducted new product search for European and North American branded sports equipment manufacturers, such as Decathlon and Wilson
- Hosted foreign guests and organized meeting logistics
- Coordinated company owned factory for customer samples and production shipment.
Business Development Manager
Tom Color Decoration Co., Ltd
10.2006 - 09.2008
- Conducted market research on new products
- Prepared and delivered presentations on new product proposals to management
- Hosted foreign customers visits and organized meeting logistics
- Placed purchase orders to suppliers and tracked shipments
- Handled price and contract terms negotiation with suppliers and delivery rate negotiation with freight service providers
- Managed customers' export purchase orders, arranged and tracked shipments
- Handled customers' export related business questions and quickly established rapport
- Coordinated Taiwan and China based factories for customer samples and production shipments
- Assisted with the planning and execution of internal employee sales training
- Assisted with new product introduction and education for employees
- Served as liaison between Taiwan and China based branch offices
- Made multiple trips to China branch offices each year to communicate company business requirements, process and standards and kept headquarters informed on branch offices' progress and status
- Represented company at US and Europe based trade show exhibitions every year and coordinated company booth logistics at China based trade show exhibitions.
Education
College diploma of Business Administration -
Hsi-Wu College of Commerce
Taipei, TaiwanFramingham State College
Framingham, MASkills
Google Drive
undefinedSkills
Proficient with Google Drive, Microsoft Word, Excel, Power Point..
Scored 760 points out of a possible 990 points for TOEIC (Test of English for International Communication),
Excellent interpersonal and communication skills demonstrated by working with people of diverse backgrounds and cultures
Timeline
R & D Technician
Jessica Pastries Co., Ltd
10.2018 - Current
Quality Controller
Jessica Pastries Co., Ltd
09.2016 - 12.2017
Assembly Production Operator
Jessica Pastries Co., Ltd
06.2015 - 09.2016
Export Sales Representative
A`Striker Enterprise Co., Ltd
05.2009 - 10.2010
Business Development Manager
Tom Color Decoration Co., Ltd
10.2006 - 09.2008
College diploma of Business Administration -
Hsi-Wu College of Commerce
Framingham State College
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