His-Hui (Zoe) Tseng
St Bruno De Montarville,Quebec
Overview
17
17
years of professional experience
3
3
Languages
Work History
R & D Technician
Jessica Pastries Co., Ltd
10.2018 - Current
- Assist in the creation and Preparation of samples for external and internal review
- In charge of developing and maintaining recipes, product specifications, food cost
- Support listing and commercialization of products by working with the Marketing team and within the framework of the stage-gate process
- Assist quality and production team from scale up processes of new products into full production
- Preparing and despatching samples to customers
- Liaising with other company departments and ensuring good dialogue and smooth information flows.
Quality Controller
Jessica Pastries Co., Ltd
09.2016 - 12.2017
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction
- Updated quality control standards, methods, and procedures to meet compliance requirements
- Reviewed incoming materials against specifications.
Assembly Production Operator
Jessica Pastries Co., Ltd
06.2015 - 09.2016
- Prepare, test and package products according to recipes and standards set by the company
- Record production and test data for batches of food and share information with team members
- Set up, operate and clean manual and electric professional food preparation and processing equipment
- Perform any other reasonable duties in production and distribution required for the proper operation.
Export Sales Representative
A`Striker Enterprise Co., Ltd
05.2009 - 10.2010
- Identified new customer opportunities and prepared business proposals for management
- Handled customer questions regarding company products
- Conducted new product search for European and North American branded sports equipment manufacturers, such as Decathlon and Wilson
- Hosted foreign guests and organized meeting logistics
- Coordinated company owned factory for customer samples and production shipment.
Business Development Manager
Tom Color Decoration Co., Ltd
10.2006 - 09.2008
- Conducted market research on new products
- Prepared and delivered presentations on new product proposals to management
- Hosted foreign customers visits and organized meeting logistics
- Placed purchase orders to suppliers and tracked shipments
- Handled price and contract terms negotiation with suppliers and delivery rate negotiation with freight service providers
- Managed customers' export purchase orders, arranged and tracked shipments
- Handled customers' export related business questions and quickly established rapport
- Coordinated Taiwan and China based factories for customer samples and production shipments
- Assisted with the planning and execution of internal employee sales training
- Assisted with new product introduction and education for employees
- Served as liaison between Taiwan and China based branch offices
- Made multiple trips to China branch offices each year to communicate company business requirements, process and standards and kept headquarters informed on branch offices' progress and status
- Represented company at US and Europe based trade show exhibitions every year and coordinated company booth logistics at China based trade show exhibitions.
Education
College diploma of Business Administration -
Hsi-Wu College of Commerce
Taipei, TaiwanFramingham State College
Framingham, MASkills
Google Drive
Flexible and Adaptable
Organizational Skills
Skills
Proficient with Google Drive, Microsoft Word, Excel, Power Point..
Scored 760 points out of a possible 990 points for TOEIC (Test of English for International Communication),
Excellent interpersonal and communication skills demonstrated by working with people of diverse backgrounds and cultures
Timeline
R & D Technician
Jessica Pastries Co., Ltd
10.2018 - Current
Quality Controller
Jessica Pastries Co., Ltd
09.2016 - 12.2017
Assembly Production Operator
Jessica Pastries Co., Ltd
06.2015 - 09.2016
Export Sales Representative
A`Striker Enterprise Co., Ltd
05.2009 - 10.2010
Business Development Manager
Tom Color Decoration Co., Ltd
10.2006 - 09.2008
College diploma of Business Administration -
Hsi-Wu College of Commerce
Framingham State College