Hiruni Madhushika Batawala
Mississauga,ON
Summary
Responsible Kitchen Helper offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers.
Overview
10
10
years of professional experience
Work History
Business Co-ordinator
Company
09.2021 - 02.2023
- Delivered exceptional customer service by promptly addressing concerns, maintaining strong relationships with clients and vendors.
- Enhanced team productivity by organizing regular meetings, setting clear goals, and providing necessary resources.
- Coordinated training programs for new employees, resulting in improved performance levels and reduced turnover rates.
- Managed project staffing, recruitment and new hire process.
Kitchen Helper
Family Business
01.2022 - 05.2022
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
- Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
- Exhibited exceptional multitasking capabilities when working in a fast-paced environment, consistently completing tasks within designated timeframes.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Senior Administration Executive
Company
11.2019 - 01.2021
- Coordinating Business Partners
- Follow up debtors by sending payment reminder letters, return cheque notifications and making reminder calls, maintain debtor records.
- Scheduling business meetings with outside partners and marketing representatives
- Maintain all the records of department vehicles.
- Manage Staff Leaves & Attendance through the HRIS/HCM systems.
- Coordinate and handling agreements with other parties related to the office maintenance.
- Prepare debit notes, payments and reimburse process with Apollo Tyres Ltd -India
- Prepare OT and BATA payments of employees and monthly allowances of Automotive trainees
- Check & maintaining overall office maintaining process daily basis
- Answer the phone calls and guide, support for their requirements
- Create an appointment for the vehicle services/repairs
- Create job orders, final invoices and routine services/repairs estimates
- Create reports -SMR/Lost Customer/1stCustomer/Appointment Cancellation/ PSFU
- Supervise and maintain the office cafeteria
Administration Executive
Company
03.2013 - 11.2019
Education
Higher Diploma - Office Administration Health Services
Mohawk College
Mississauga, ON08.2025
Skills
- Customer Service Management
- Training and mentoring
- Presentation Skills
- Cost Reduction
- Report Preparation
- Teamwork and Collaboration
- Customer Service
- Team Leadership
- Effective leader
- Relationship Building
- Scheduling
- Dishwashing
- Cleaning
- Chef support
- Kitchen staff coordination
- Kitchen Equipment Operation
- Food Storage
- Waste Reduction
- Table preparation
- Positive Attitude
- Heavy Lifting
- Pantry restocking
- Flexible and Adaptable
- Sweeping and Mopping
Languages
English
Professional Working
Timeline
Kitchen Helper
Family Business
01.2022 - 05.2022
Business Co-ordinator
Company
09.2021 - 02.2023
Senior Administration Executive
Company
11.2019 - 01.2021
Administration Executive
Company
03.2013 - 11.2019
Higher Diploma - Office Administration Health Services
Mohawk College
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