Summary
Overview
Work History
Education
Skills
Interests
Hobbies and Interests
Timeline
Generic

Hiroya Sugiyama

Victoria,Canada

Summary

Driven Sociology student with international experience studying in Canada after leaving high school in Japan. Skilled in leadership, community organizing, and cross-cultural communication. Experienced in hospitality operations, customer engagement, and entrepreneurial projects. Resilient and adaptable, with a strong sense of responsibility and the ability to perform under pressure.

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

7
7
years of professional experience

Work History

Server & Bartender

Nubo Kitchen & Bar
01.2019 - Current
  • Managed high-volume customer service and bartending operations with zero prior experience while balancing academic commitments.
  • Created the Yuzu Passion Spritz, which became the #2 best-selling cocktail out of 18, demonstrating creativity and product innovation.
  • Increased customer tip rate from 18% to 20% by building rapport, explaining daily specials, and maintaining a professional yet approachable style.
  • Trained new staff and led closing duties, ensuring smooth nightly operations.

Education

Bachelor of Arts - Sociology

University of Victoria (UVic)
08.2026

Skills

  • Languages: Native Japanese, Fluent English
  • Strengths: Resilient, adaptable, responsible, people-oriented, strong communicator

Interests

Piano

gym

motorcycles

chess

Hobbies and Interests

Piano, Motorcycles, Fitness & strength training, Chess

Timeline

Server & Bartender

Nubo Kitchen & Bar
01.2019 - Current

Bachelor of Arts - Sociology

University of Victoria (UVic)
Hiroya Sugiyama