HIROSH PUNNATHARA VARGHESEKUTTY
Mississauga,ON
Summary
To bring a friendly and comforting environment in the workplace which will enhance a positive impact among the workers to work stress free, this strategy will even attract the customers, customers are my priority and being flexible for work Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Kerala Curry House
2024.01 - 2024.07
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Boosted team performance by developing customer service training materials and conducting service training.
- Solicited customer feedback to identify and improve on areas of weakness.
- Developed and implemented customer service policies to enhance satisfaction.
Server & Bartender
Kerala Curry House
2023.04 - 2024.07
- Served high customer volumes during special events, nights, and weekends
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Followed alcohol awareness procedures to prevent intoxication and deal with intoxicated guests
Sales Executive
JK3 CLEANING AGENCY
2023.01 - 2023.03
- Engaging with customers and products, dealing with current marketing strategies and outcomes
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Researched sales opportunities and possible leads to exceed sales goals and increase profits
- Developed sales presentations to capture potential accounts
- Sought out and qualified new leads to build sales pipelines
Team Associate
Seagull
2022.02 - 2022.11
- Serving food with grace and make customers come more often
- Assembled kitchen and serving food from storage and serving areas to place food in takeout bags, serving trays and dishes
- Served food and beverages promptly with focused attention to customer needs
- Performed housekeeping duties to support ideal operations
- Restocked supplies to keep teams productive
Education
GED - Mechanical Engineering Technician - Engineering
SHERIDAN COLLEGE - DAVIS CAMPUS
Brampton, ON08.2025
Skills
- Strategic Planning
- Process Improvement
- Data Analytics
- Schedule development
- Experience in Pos
- Business Development
Certification
Smart serve , Cansell
Languages
English
Availability
Full-Time
Timeline
Supervisor
Kerala Curry House
2024.01 - 2024.07
Server & Bartender
Kerala Curry House
2023.04 - 2024.07
Sales Executive
JK3 CLEANING AGENCY
2023.01 - 2023.03
Team Associate
Seagull
2022.02 - 2022.11
GED - Mechanical Engineering Technician - Engineering
SHERIDAN COLLEGE - DAVIS CAMPUS
Smart serve , Cansell
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