Hiroko Saito

As a pharmacy assistant at the lab, I am primarily responsible for compounding sterile products. I perform aseptic techniques with a high level of concentration, always striving for precision and maintaining full responsibility for the quality of each product. I place strong emphasis on time management to ensure timely preparation, contributing to the smooth workflow and efficiency of the team.

I manage the inventory of instruments and supplies used in the cleanroom, ensuring items are properly sterilized using an autoclave when necessary. I schedule replenishments proactively to prevent stock shortages and maintain smooth operations.

Maintained an organized and clean work environment in accordance with safety regulations.

Coordinated transportation logistics for groups traveling via various modes such as air, rail, bus or private vehicle hire.

Handled emergency situations during tours effectively, ensuring the safety and well-being of all participants.

Enhanced customer satisfaction by providing personalized travel itineraries and addressing specific needs.

Trained new team members on company procedures and best practices for successful tour coordination.

Provided compassionate, one-on-one care to patients in their homes. Assisted with daily living activities such as mobility, hygiene, meal preparation, and medication reminders to ensure the patient’s comfort, safety, and well-being. Focused on maintaining a stable and supportive environment to help clients live as independently and smoothly as possible.

Worked closely with home care nurses to share timely updates on patients' conditions. When signs of sudden changes in a patient's health were observed, I took responsibility in reporting the situation to the nurse and maintained clear communication to ensure appropriate action was taken promptly.

Liaised between employees with health concerns and supervisors, maintaining medical confidentiality to communicate work status and coordinate return to work accommodations.

Reduced workplace injuries by conducting thorough risk assessments and recommending appropriate safety measures.

Maintained detailed records of employee health data, ensuring compliance with privacy regulations and facilitating data-driven decision making on workplace wellness initiatives.

Enhanced employee productivity by providing prompt and effective medical care for work-related illnesses( mainly mental health)

Worked as a registered nurse in both the neurosurgery ward and the endocrinology/diabetes ward, providing comprehensive patient care across diverse medical needs. Took an active role in participating in and organizing in-hospital training sessions and study groups. Contributed to the education and mentorship of new nurses, supporting their professional development.
Served as a team leader, overseeing day and night shift operations, coordinating task assignments, managing workflow, and supporting the team in emergency situations to ensure high-quality patient care.

Obtained certification as a Certified Diabetes Educator, specializing in diabetes care and patient education. Provided tailored support and guidance to patients with diabetes, focusing on self-management, lifestyle improvement, and prevention of complications. Collaborated with multidisciplinary teams to develop individualized care plans and promote better health outcomes.