HIRENKUMAR PATEL
SCARBOROUGH,ON
Summary
Dynamic leader with a proven track record at Guac Mexican Grill, enhancing store efficiency and fostering a positive work culture. Skilled in financial planning and business development, with a knack for strategic planning and administrative oversight. Excelled in building a loyal customer base through exceptional service, demonstrating both hard and soft skills without relying on numerical achievements. Talented Owner with excellent marketing, customer service and facility oversight skills and more than 4 years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Owner/Operations Manager
Guac Mexican Grill
10.2020 - 01.2024
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Improved store efficiency through proper staff scheduling, task delegation, and timely performance evaluations.
- Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
Owner/Operator Truck Driver
NASEEB TRANSPORTATION
04.2017 - 09.2020
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained current Class [Type] CDL with Hazardous Materials and Doubles and Triples endorsements.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maintained daily, legible MTO/DOT log book and submitted corresponding documents.
- Managed day-to-day business operations.
Pharmacy Intern
Shoppers Drug Mart
09.2014 - 03.2017
- Counseled patients on new medications and OTC products.
- Monitored inventory levels and notified pharmacist of items requiring reorder.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Self-motivated, with a strong sense of personal responsibility.
- Gained valuable experience in compounding medications for customized patient needs, following strict guidelines and safety measures.
Education
Bachelor of Science - Pharmaceutical Medicine
UNIVERSITY OF PUNE, INDIA
PUNE,INDIA06-2011
Skills
- Store operations
- Business Networking
- Store maintenance
- Performance Analysis
- Financial Planning
- Budget Planning
- Business marketing
- Business Development
- Strategic Planning
- Administrative Oversight
- Price Structuring
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Certification
- Microsoft Office Specialist (MOS) Certification
- ServSafe Food Handler's Certification
- CLA – C Programming Language Certified Associate.
- CDL-ONTARIO Driving License
Timeline
Store Owner/Operations Manager
Guac Mexican Grill
10.2020 - 01.2024
Owner/Operator Truck Driver
NASEEB TRANSPORTATION
04.2017 - 09.2020
Pharmacy Intern
Shoppers Drug Mart
09.2014 - 03.2017
- Microsoft Office Specialist (MOS) Certification
- ServSafe Food Handler's Certification
- CLA – C Programming Language Certified Associate.
- CDL-ONTARIO Driving License
Bachelor of Science - Pharmaceutical Medicine
UNIVERSITY OF PUNE, INDIA
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