Hiren Parmar
Thunder Bay,ON
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
SUBWAY®Restaurants
02.2020 - Current
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Quality Engineer
Aadhya Engineers
08.2015 - 12.2016
- Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis.
- Reduced production defects by designing and executing comprehensive quality control processes.
- Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
- Streamlined internal communication, fostering cross-functional collaboration between engineering, manufacturing, and quality teams.
- Optimized supplier performance through regular assessment and feedback, leading to increased product reliability and cost savings.
- Implemented process improvements based on Lean Six Sigma methodologies, resulting in reduced waste and increased efficiency.
Engineering Intern
TCR Advanced Laboratory
12.2014 - 07.2015
- Enhanced safety protocols within the workplace by promoting compliance with company policies and OSHA regulations.
- Conducted comprehensive literature reviews on relevant topics, synthesizing information into actionable strategies for project success.
- Utilized advanced analytical skills when interpreting data collected from experiments, making informed decisions related to project direction.
- Studied manufacturing processes to improve overall knowledge.
- Shadowed designers and engineers to learn ways to implement methodologies.
- Worked closely with engineers and assisted with testing of Ferrous and non ferrous metal products.
Education
Graduate Certificate - Engineering Business And Safety Management
Confederation College of Applied Arts And Technology
Thunder Bay, ON06.2019
Bachelors of Engineering - Metallurgy & Material Science
Faculty of Technology, Maharaja Sayajirao Uni.
Vadodara, India06.2014
Skills
- Recruitment
- Schedule Coordination
- Staff Management
- Inventory Control and Record Keeping
- Adaptable
- Supervisory Skills
- Business Operations Expertise
- Point of Sale (POS) System Operation
- Leadership Abilities
- Team Management
- Effective Communication
- Decision Making
- Inventory Control
- Marketing Strategies
- Sales Techniques
- Quality Assurance
Languages
English
Full Professional
Timeline
Restaurant Manager
SUBWAY®Restaurants
02.2020 - Current
Quality Engineer
Aadhya Engineers
08.2015 - 12.2016
Engineering Intern
TCR Advanced Laboratory
12.2014 - 07.2015
Graduate Certificate - Engineering Business And Safety Management
Confederation College of Applied Arts And Technology
Bachelors of Engineering - Metallurgy & Material Science
Faculty of Technology, Maharaja Sayajirao Uni.