Mayah Hebeish
Irvine
Summary
Hospitality professional with experience working front-of-house and behind the scenes at restauraunts, hotels, and conference centers. Ready to create the best experience possible for all guests and customers!
Overview
2
2
years of professional experience
1
1
Certification
Work History
Logistics Coordinator & Events Coordinator
Bruin Woods Alumni Camp
2024.06 - 2025.09
- Managed a team of 15-20 staff through in-person and online communications
- Delegated work throughout the team for the efficiency of the group overall
- Responded to camp attendees’ emails in a professional and timely fashion
- Provided admin and clerical support to upper management
- Flexibly changed direction when required to pivot to a more important task
- Proficiently utilized Microsoft Excel for the organization of campwide programmatics
- Worked to meet tight deadlines to responsibly ensure the success of the camp overall
- Set up events and parties for various campwide events such as trivia, wine tasting, and discos
- Catalogued inventory and worked with management to replace stock when the supply was low
- Created a spreadsheet to verify the necessary supplies for each event hosted weekly at camp
- Worked closely with a team of three supervisors to support a staff of 50 subordinates
- Participated in management meetings and learned how to manage and run a program
- Utilized creativity and customer service experience for ultimate guest satisfaction
- Performed administrative tasks like mail collection and photocopying
- Provided alcoholic beverage service
- Operated a cash register and handled customer service inquiries
- Received a performance-based raise within the second year of employment
- 65 Hours Weekly
Food Runner
Plateia at the UCLA Luskin Conference Center
2024.01 - 2024.06
- Delivered food and beverages to tables promptly and accurately
- Assisted servers in maintaining a smooth flow of service during busy periods
- Ensured food presentation met restaurant standards before serving
- Coordinated with kitchen staff to confirm orders and resolve discrepancies
- Maintained cleanliness and organization of service areas
- Delivered prompt room service throughout the hotel
- Displayed excellent multi-tasking and interpersonal skills
- 38 Hours Weekly
Education
Bachelor of Arts - English with a Concentration in Creative Writing (Honors)
University of California, Los Angeles
Los Angeles2024-03
Skills
- Event planning
- Team management
- Inventory control
- Customer service
- Staff delegation
- Problem resolution
- Hospitality service
- Multi-tasking
Certification
- Food Handler Certified through ServSafe (2024)
- Responsible Beverage Server Certified through ServSafe (2024)
- CPR Certified through The Red Cross (2024)
- First Aid Certified through The Red Cross (2024)
Timeline
Logistics Coordinator & Events Coordinator
Bruin Woods Alumni Camp
2024.06 - 2025.09
Food Runner
Plateia at the UCLA Luskin Conference Center
2024.01 - 2024.06
Bachelor of Arts - English with a Concentration in Creative Writing (Honors)
University of California, Los Angeles