Summary
Overview
Work History
Education
Skills
Certification
Timeline
Volunteer
Hirdepal Sandhu

Hirdepal Sandhu

Brandon,MB

Summary

Hard-working Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Main focus is to provide excellent customer service to bring back more and more customers.

Overview

3
3
years of professional experience
2
2
Certification

Work History

Supervisor

Tim Hortons
Brandon, MB
02.2021 - Current


  • Assign tasks to each member of the team to meet the daily goals of the restaurant.
  • Maintain compliance with restaurant policies, objectives and communication goals.
  • Ensure staff is working together as a team to ensure optimum service and that customer needs are met.
  • Use problem-solving skills to maintain team efficiency and organize workflows.
  • Ensure smooth running of the restaurant during assigned shift by overlooking food production and helping staff to properly attend the needs of the the customers.
  • Set overall vision and provided team leadership.
  • Analyze equipment breakdowns using various troubleshooting methods.
  • Work with management team to implement proper division of responsibilities.

Produce Associate

Walmart
Burnaby, BC
04.2019 - 01.2021
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy.
  • Maintained safe, neat and clean working environment and closely monitored for wet floors or other hazards.
  • Checked product shelves to review for proper price labels and handled price changes when requested by management.
  • Blocked produce and culled damaged or spoiled pieces.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Operated balers, power jacks and slicing machines.
  • Pleasantly greeted customers and provided prompt and courteous service.

IELTS Trainer

Achiever's Point
Faridkot, Punjab
07.2018 - 10.2018
  • Created teaching materials and developed engaging lesson plans for IELTS Modules.
  • Prepared progress reports on student growth to present to corporate leadership.
  • Conducted student progress reviews and provided individual feedback for each student on strengths and weaknesses.
  • Instructed 15 students in listening, speaking, and academic reading and writing.
  • Personalized instruction based on needs, interests and capabilities of individual students.

Education

Associate of Arts - Psychology

Columbia College
Vancouver, BC
12.2020

High School Diploma -

Dasmesh Public School
Faridkot, Punjab
03.2018

Skills

  • Priority management
  • Strategic planning
  • Staff Management
  • Inventory oversight
  • Sales and marketing
  • Exceeding Customer Expectations
  • Excellent Written and Verbal Communication
  • Building Customer Relationships and Loyalty
  • Dependable and Responsible
  • Problem-Solving
  • Time Management

Certification

  • Basic First Aid, CPR and AED
  • Food Safety

Timeline

Supervisor

Tim Hortons
02.2021 - Current

Produce Associate

Walmart
04.2019 - 01.2021

IELTS Trainer

Achiever's Point
07.2018 - 10.2018

Associate of Arts - Psychology

Columbia College

High School Diploma -

Dasmesh Public School

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Hirdepal Sandhu