Hiral Vyas
Surrey,BC
Summary
Result oriented Quality Manager with 3.5 years of experience in Information Technology. Expertise in Quality Assurance Check, Bid Pricing, Data Analytics, and Customer Relationship Management. Proven track record in implementing technology for maximum productivity and performance.
Looking forward to be a part of an organization that provides dynamic and fast paced environment with unequalled career development opportunities.
Overview
1
1
Certification
Work History
Quality Manager - Life Sciences & Health Care
TATA CONSULTANCY SERVICES
Ahmedabad, India
- Spearheading bid ownerships for major health care clients by presenting comprehensive analytical data that resulted in winning the bids all worth above 500 million
- Created deal briefs, pricing report & revenue provisions to BRM and published it to the customer in the final deal meeting
- Leaded resource loading for life science project worth 650 million where carried out resource loading and budgeting for 300 associates for various operational locations
- Involved in the negotiation of rates & services and authorization of contracts with the customers
- Conducted business reviews with customers using Power BI dashboards to provide feedback and track the progress of the project
- Responsibility to handle customer queries & escalations, participated in business performance reviews with customers and supported them in extra business requirements
- Conducted research in the field of Energy, Oil & Resources and Gaming Industry and how Big 4 is expanding their verticals in the respective division
- Explicitly working on various RFPs (Request for Proposals) which falls in Life Sciences unit where I go through entire proposals and analyze risk factors and come up with a contingency plan to minimize the probability of upcoming risks that would affect the business
- Managed a multi-disciplinary team for 40, overseeing asset management & technology improvements to plan and to ensure the team is trained to work under the crunch of tight deadlines
- Executed Business Continuity plan (BCP) drills for Year 2022-2023 which includes Table-Top, Walk through and Simulation drills to check the yearly maintenance of network devices
- Played a pivotal role in the migration of asset data to a centralized database, eliminating e-waste and reduced data retrieval time by 60% at Ahmedabad Branch resulted saving 2 Million INR
- Leaded iQMS & Security audits for Corporate IT for 2 consecutive years with zero observations & recommendations for the year 2021-2023
- Leaded quarterly PMR (Project Management Review) where quarterly updates on TAT, Network hardware, drills performed at location level & overall team updates are being presented to senior management for their approvals and feedbacks
- Responsible for maintaining & periodically updating of Risk Registers, OPD, Network Diagrams, Organization Structure, L2 Register and all other audit artefacts for the location
- Executing Business Continuity plan (BCP) for Ahmedabad branch which includes Table-Top, Walk through and Simulation and yearly shutdown of network team
- Onboarding manager and off boarding manager of branch IS services team
- Leaded yearly Initial Learning Program for new joiners where guided them about the IS Team & Asset Management Cycle.
Project Manager - Center of Excellence & IT Services
MARKCOM SPORTS – SPORTS AUTHORITY OF GUJARAT
Gandhinagar, India
- Project manager for Center of Excellence scheme which gives professional sports training to 1400+ residential and non-residential athletes every year
- Planned, designed & incorporated an online platform Mobile-to-Sports considering sports culture after Covid-19 to spread the sports awareness & providing training to the athletes at home become more convenient for the coaches
- Leaded daily operation of the students which included negotiating with the government for matching the requirements of the athletes in the given budget
- Handled quarterly procurement and dealt with vendors providing sports apparels to the athletes for their respective sport.
Site Network Engineer – IIT Gandhinagar
Honeywell Automation India
Gandhinagar, India
- Managed IT Infrastructure (BMS) of IIT Gandhinagar campus by meeting their requirements pertaining to computer hardware, networking systems & network related soft wares, leading a team of 22
- Monitored building management systems which included fire-alarm systems, CCTV camera systems with hourly updates
- Maintained the all the computer systems and networks at the Campus updating the daily dashboards
- Leaded monthly performance reviews with clients & Responsible for testing & evaluating new technology & conducting regular safety checks on network equipment’s.
Education
MBA - Sports Management -
Symbiosis International University
Pune, India03.2020
Bachelor of Engineering - Information Technology -
Gujarat Technological University
Gandhinagar, India03.2017
Internship -
Tata Consultancy Services
Gandhinagar, India03.2017
Class XII (Science): Physics, Chemistry, Mathematics -
Mithapur High School
Mithapur, IndiaSkills
- Project Management
- Customer Relationship Management
- Power BI
- Professional Scrum Master
- Microsoft Azure
- Research & Development
- Performance monitoring
- Internal Auditing
- Contract Negotiation
- Digital SAP Cloud Architecture
- Sales & Marketing
- Advanced MS Excel
- Bootstrap, Java
- Document Management
Websites
Certification
- PL 300 Power BI Analyst Certified
- Professional Scrum Master 1 Certified
- Microsoft AZ 104 Certified
- Microsoft AZ 900 Certified
Timeline
Quality Manager - Life Sciences & Health Care
TATA CONSULTANCY SERVICES
Project Manager - Center of Excellence & IT Services
MARKCOM SPORTS – SPORTS AUTHORITY OF GUJARAT
Site Network Engineer – IIT Gandhinagar
Honeywell Automation India
MBA - Sports Management -
Symbiosis International University
Bachelor of Engineering - Information Technology -
Gujarat Technological University
Internship -
Tata Consultancy Services
Class XII (Science): Physics, Chemistry, Mathematics -
Mithapur High School
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