Hiral Bhudiya
Toronto,Canada
Summary
Experienced administrative assistant with a proven ability to optimize operational workflows and enhance communication channels. Demonstrates expertise in strategic data analysis, project coordination, and fostering collaboration across departments. Consistently delivers actionable recommendations for process improvement. Proficient in Microsoft Office and skilled in report generation, ensuring meticulous record-keeping and compliance with safety protocols.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Common Collection Agency Inc
06.2023 - Current
- Compile reports and provide insights for operational improvements, enhancing data accuracy.
- Crafted informative client presentations.
- Manage confidential communications, ensuring timely and precise correspondence.
- Facilitate cross-departmental collaboration, resolving interdepartmental challenges.
- Enhance workflows through data analysis, implementing solutions for measurable improvements.
- Foster positive team dynamics by providing guidance on policy compliance while maintaining professional relationships with key stakeholders.
- Streamline document management systems and implement digital filing protocols, reducing retrieval time and enhancing departmental efficiency.
- Drive process optimization by identifying bottlenecks and developing automated solutions, leading to substantial workflow improvements.
Cashier
Tim Hortons
01.2017 - 06.2023
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to a positive work environment by maintaining open communication and fostering teamwork among staff members.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Ensured smooth operation of the cafe during busy periods by prioritizing tasks efficiently under pressure without sacrificing quality or customer service standards.
- Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
- Increased sales during peak hours by quickly processing transactions and minimizing wait times for customers.
- Supported cafe management in achieving revenue targets through upselling menu items such as specialty drinks or baked goods when appropriate.
Education
Bachelor's Degree - Management Studies
Humber College
Etobicoke04.2020
Skills
Teamwork, Attention to Detail, Microsoft Office, Administrative Support, Report Generation, Confidentiality, Data Analysis, Problem Solving, Process Improvement, Record Keeping, Interdepartmental Collaboration, Customer service
Languages
English
Hindi
Gujarati
Certification
- Canadian Securities Course - Oct 2024
Timeline
Administrative Assistant
Common Collection Agency Inc
06.2023 - Current
Cashier
Tim Hortons
01.2017 - 06.2023
Bachelor's Degree - Management Studies
Humber College
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