Proven leader at D-mart with a track record of enhancing customer satisfaction through meticulous attention to detail and a customer-centric mindset. Excelled in multitasking, managing high-volume transactions with a positive demeanor. Demonstrated proficiency in POS systems and a strong ability to communicate effectively, significantly improving transaction efficiency and customer relationships.
● Assisted shoppers in making informed purchasing decisions by providing information about product features, prices, and promotions.
● Regularly monitored product availability on shelves, promptly restocking items to ensure shelves remained well stocked and organized.
● Managed customer flow during peak hours, processing transactions quickly while delivering attentive and friendly service.
● Demonstrated resilience in handling high-volume customer interactions, maintaining a positive attitude and attention to detail.
● Provided personalized fittings and alteration assistance, ensuring customers found their ideal garments.
● Recommended complementary accessories and upsold items, enhancing the shopping experience and transaction values.
● Built strong customer relationships by remembering preferences and addressing feedback effectively.
● Managed cash, card, and digital payments accurately and efficiently using the POS system, ensuring minimal errors and smooth transactions.
● Assisted customers with loyalty program sign-ups and explained promotional offers, encouraging customer engagement.
● Accountable and Responsible Approach
● Customer-Centric Mindset
● Meticulous Attention to Detail
● Proficient in Multitasking
● Strong Written and Verbal Communication Abilities
● Acquired Outstanding Organizational and Interpersonal Skills through College Teamwork