Hira Gul
Mississauga,ON
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 6 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Well-educated in resource planning and quality control principles. Hands-on and motivational professional possessing outstanding communication, recordkeeping and time management abilities. Committed to smooth, cost-efficient flow of operations in aviation transportation industry.
Overview
7
7
years of professional experience
Work History
Resource Planning Specialist
Garda World Aviation Services
08.2019 - Current
- Managed projects from procurement to commission.
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and made adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Developed strong interpersonal skills.
- Maintained confidentiality working in partnership with Canadian Air Transport Security Authority (CATSA).
- Worked as the department head and as the right hand to the Senior Resource Manager.
- Met project deadlines without sacrificing set standards or workplace safety.
- Managed and motivated team members to be productive and engaged in work.
- Identified plans and resources required to meet project goals and objectives.
- Reported regularly to managers on project budget, progress and technical problems.
- Cross-trained existing team members to maximize team agility and performance.
- Designated tasks within the department based on their skill sets, capacity and fit for the job
- Analyzed project performance data to identify areas of improvement.
- Forecasted the trend and potential impact of variables that could affect operations, and provide solutions accordingly.
- Attended to the client's and the company's demands and ensured that all requirements are fulfilled in a timely manner.
- Coordinated with other departments of the company to ensure smooth day-to-day operation.
- Established and maintained digital documentation for record keeping purposes.
- Used advance Microsoft Excel functions on a daily basis to conduct various tasks.
- Conducted long-term pre-planning with Power BI
- Recommended improvements in methods and procedures in weekly department meetings to attain efficiency.
- Developed long-range plans to identify critical support areas, resource availability and priorities.
Resource Coordinator
Garda World Aviation Services
05.2019 - 08.2019
- Conducted townhall meetings representing the company to the front-line screening officers
- Created and delivered HR training sessions to staff, managers and executives.
- Documented and secured logs of all meetings conducted within the department, with the higher management, and with union members.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Ensured compliance with all legislations.
- Determined staffing needs in compliance to the budget.
- Ensured all deadlines are met in a timely manner.
Pre-Board Screening Officer
Garda World Aviation Services
03.2019 - 05.2019
- Conducted regular patrols of key areas to spot and control security concerns.
- Interacted with passengers to give directions, explain rules, and regulations and respond to inquiries.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Performed pat-downs to look for unauthorized materials and weapons.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Monitored security checkpoints for compliance with applicable security protocols.
- Responded effectively to security incidents and provided guidance regarding security procedures.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Exhibited highest degree of vigilance.
- Reported all incidents to authority using established communication channels.
- Screened over 60,000 passengers per day by verifying ID's and boarding passes.
Sales Associate
GEOX
10.2018 - 03.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Achieved sales target.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Associate Teacher
Lahore School of Economics
06.2016 - 06.2017
- Helped lead teacher set up and manage classroom and outdoor activities.
- Prepared class schedules.
- Assisted professors in delivering lectures.
- Graded and evaluated student assignments, papers, and course work.
- Used Excel advanced functions regularly.
- Monitored class projects and managed tasks accordingly.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
Education
Project Management
Google Certification
11.2023
Bachelor of Science - Finance
Lahore School of Economics
Pakistan09.2018
A-Levels -
The Lahore Alma School
05.2015
O-Levels -
Defense Senior School for Girls
05.2013
Skills
- Project Management
- Budget Administration
- Team Bonding
- Change Management Process
- Oral Presentations
- Scheduling and Planning
- Financial Efficiency
- Process Improvement Initiatives
- Cost Containment
- Project Documentation
- Project Requirements
- Proficient in Power BI
- VBA Developer and Macros user
- Proficient with Microsoft Office Suite
- Certified in Emergency First Aid CPR/AED Level C
- Team player
- Honest & Consistent
- Confident & Determined
- Dedicated & Hardworking
- Independent & Versatile
- Responsible & Reliable
Professional Accomplishments
- Implementation of Employee Recognition program.
- Development and implementation of all HR policies and procedure
- Development and implementation of companywide job descriptions
- Development and implementation of Employee Manual
- Development and implementation of schedule management projects
- Proven expertise in team leadership.
- Implementation of HRIS
- Development and Implementation of companywide Competency Profiles
- Initialization and implementation of Knowledge Management System
- Development and Implementation of cost-effective scheduling techniques
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Resource Planning Specialist
Garda World Aviation Services
08.2019 - Current
Resource Coordinator
Garda World Aviation Services
05.2019 - 08.2019
Pre-Board Screening Officer
Garda World Aviation Services
03.2019 - 05.2019
Sales Associate
GEOX
10.2018 - 03.2019
Associate Teacher
Lahore School of Economics
06.2016 - 06.2017
Project Management
Google Certification
Bachelor of Science - Finance
Lahore School of Economics
A-Levels -
The Lahore Alma School
O-Levels -
Defense Senior School for Girls
Similar Profiles
Wa'Nedra CowinsWa'Nedra Cowins
Security Officer at Garda World Protective ServicesSecurity Officer at Garda World Protective Services
Sean SpishakSean Spishak
Security Supervisor at Garda World Security ServicesSecurity Supervisor at Garda World Security Services
Jessica DavisJessica Davis
Unarmed Community Order Support Officer at Garda World Federal ServicesUnarmed Community Order Support Officer at Garda World Federal Services