Hino Fazel
Edmonton,AB
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier and Cook
Mary Brown's Chicken & Taters
Edmonton, AB
08.2025 - Current
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Cashier/Crew Member
McDonald’s
06.2019 - 04.2023
- Managed cash register operations, ensuring accurate handling of transactions and customer payments.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Greeted customers entering store and responded promptly to customer needs.
E-Commerce Associate
Walmart
Edmonton, AB
11.2021 - 03.2023
- Trained new associates on e-commerce platforms and operational procedures to ensure consistent performance.
- Resolved customer inquiries promptly and professionally, earning positive reviews and repeat business from satisfied customers.
- Processed and handled customer complaints, answering questions, and providing alternative solutions.
Education
M.E Lazarte High School
Edmonton, AB05-2020
Skills
- Able to work confidently independently
- Can handle high pressure and stressful work environments
- Able to lift heavy materials unassisted
- Years of customer service experience
- Comfortable with POS systems and other transactions
- Works well with co-workers and customers
- Resolved customer complaints and issues, while reporting to management when necessary
- Fast learner and adaptable
- Proficient in English communication, either written or spoken
- Great listening ability
- Attention to detail
Languages
English
Native or Bilingual
Persian
Full Professional
Timeline
Cashier and Cook
Mary Brown's Chicken & Taters
08.2025 - Current
E-Commerce Associate
Walmart
11.2021 - 03.2023
Cashier/Crew Member
McDonald’s
06.2019 - 04.2023
M.E Lazarte High School