Hinata Hara
Vancouver,BC
Summary
Dynamic Barista and Server with extensive experience in espresso machine operation and superior customer service at prestigious establishments such as Starbucks. Proven ability to enhance customer satisfaction through innovative solutions and a warm, inviting atmosphere. Skilled in up-selling, tea and coffee expertise, and maintaining high dining room standards. Aiming to leverage these competencies to further elevate customer experiences in future roles.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Vancouver, British Columbia
10.2024 - Current
- Maintained calm demeanor during high-volume periods and special events.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Server
Samurai Japanese restaurant
Vancouver, British Columbia
10.2024 - 01.2025
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Barista
Air cafe
Aichi, Japan
05.2023 - 09.2024
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
Barista
Starbucks
Aichi, Japan
05.2022 - 09.2024
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
Education
Bachelor of Arts in Foreign Studies - International Studies
Nagoya University of Foreign Studies
Aichi, Japan03-2027
English
University of Toronto
Toronto, ON09-2023
Skills
Flexible availability while adjusting current work shifts
Qualifications
Serving it right Food safe
Timeline
Barista
Starbucks
10.2024 - Current
Server
Samurai Japanese restaurant
10.2024 - 01.2025
Barista
Air cafe
05.2023 - 09.2024
Barista
Starbucks
05.2022 - 09.2024
Bachelor of Arts in Foreign Studies - International Studies
Nagoya University of Foreign Studies
English
University of Toronto
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