Hinano Yona
Barrie
Summary
Experienced with managing restaurant staff and ensuring smooth daily operations. Utilizes team-building and conflict resolution skills to maintain positive work environment. Track record of enhancing customer satisfaction and operational efficiency.
Overview
6
6
years of professional experience
Work History
Restaurant Supervisor
Ryus Noodle Bar
Toronto, ON
12.2019 - 07.2023
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Musician and Private Saxophone Tutor
Self Employed
Tokyo/Okinawa, Japan
03.2017 - 11.2019
- Performed live concerts and gigs at various venues, entertaining audiences and building a fan base.
- Collaborated with fellow musicians for seamless performances and increased audience engagement.
- Taught private music lessons, adapting tuition to ages and skill levels.
- Mentored aspiring musicians through workshops and private lessons, fostering their passion for musicmaking.
Real Estate Agent
Rise Home
Kanagawa, Japan
10.2017 - 06.2019
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Organized open houses that showcased properties effectively, leading to increased interest and offers.
Education
Bachelor of Arts - Saxophone
Showa University of Music
Kanagawa, Japan03-2017
Skills
- Customer service
- Team coordination
- Hospitality
- Staff training
Timeline
Restaurant Supervisor
Ryus Noodle Bar
12.2019 - 07.2023
Real Estate Agent
Rise Home
10.2017 - 06.2019
Musician and Private Saxophone Tutor
Self Employed
03.2017 - 11.2019
Bachelor of Arts - Saxophone
Showa University of Music