Hinako Yamano
Toronto,ON
Overview
2
2
years of professional experience
Work History
Waitress Trainee
ANA Crowne Plaza Sapporo
Sapporo, Japan
05.2023 - 09.2023
- Utilized fluency in English, Japanese, and Korean to enhance customer satisfaction by guiding customers to their seats and answered questions.
- Explained items on the menu and offered appropriate options for food allergy concerns.
- Served food and beverages while paying attention to customer needs.
Founder
Project Nemo
Victoria, BC
09.2021 - 06.2023
- Founded a store in boarding school community called "Tim Bortons" and sold snacks and drinks
- Conducted target market research to figure out products in high demand and identified advantageous trends.
- Raised the profit to the local organizations in VIctoria such as Youth Empowerment Society
- Identified customer concerns for proactive resolution.
- Conducted target market research to figure out products in high demand and identify advantageous trends.
Intern
Salt Payatas
Rodriguez, Philippines
08.2022 - 09.2022
- Organized posts for social media to raise awareness of the reality of children living under poverty in Payatas.
- Promoted handmade products made by citizens of Payatas on social media to increase sales.
- Showed around Payatas to potential donor and workers from other NGO organizations.
Education
Bachelor of Arts - Economics And Political Science
University of Toronto
Toronto, ON05.2027
Skills
- Adaptability
- Professional demeanor
- Team Collaboration
- Positive Attitude
- Critical Thinking
- Receptiveness
Languages
English
Professional Working
Japanese
Native or Bilingual
Korean
Limited Working
Timeline
Waitress Trainee
ANA Crowne Plaza Sapporo
05.2023 - 09.2023
Intern
Salt Payatas
08.2022 - 09.2022
Founder
Project Nemo
09.2021 - 06.2023
Bachelor of Arts - Economics And Political Science
University of Toronto