Hina Omar
Milton,ON
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Accounting Technology's Pro Inc.
07.2022 - Current
- Exhibited high energy and professionalism when dealing with clients and staff.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Reached out to customers after completed sales to suggest additional service or product purchases.
- Provided customer feedback to management and identified areas of improvement for products and services.
- Informed customers about special promotions and provided detailed information for various products.
Information Officer
Quantum Sports & Events
02.2017 - 11.2021
- Responsible for handling the general information hotline for various local and international events in Qatar.
- Coordinating with various stakeholders and escalating queries to appropriate teams.
- Recognized as a team player, awarded employee of the month for 3 consecutive months.
- Managed 13 local and international events in Qatar.
Education
Bachelor of Arts - Economics And Statistics
Kinnaird College For Women
PakistanSkills
- Client Relations & Dispute Management
- Customer Service
- Strong Leadership Skills
- Enhanced Communication
- Planning, Organizing
- Inbound and Outbound Calling
- Executing Tasks in Timely Manner
- Handling Sales & Marketing Segments
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Timeline
Customer Service Associate
Accounting Technology's Pro Inc.
07.2022 - Current
Information Officer
Quantum Sports & Events
02.2017 - 11.2021
Bachelor of Arts - Economics And Statistics
Kinnaird College For Women