Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hina Omar

Milton,ON

Summary

Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Accounting Technology's Pro Inc.
07.2022 - Current
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Reached out to customers after completed sales to suggest additional service or product purchases.
  • Provided customer feedback to management and identified areas of improvement for products and services.
  • Informed customers about special promotions and provided detailed information for various products.

Information Officer

Quantum Sports & Events
02.2017 - 11.2021
  • Responsible for handling the general information hotline for various local and international events in Qatar.
  • Coordinating with various stakeholders and escalating queries to appropriate teams.
  • Recognized as a team player, awarded employee of the month for 3 consecutive months.
  • Managed 13 local and international events in Qatar.

Education

Bachelor of Arts - Economics And Statistics

Kinnaird College For Women
Pakistan

Skills

  • Client Relations & Dispute Management
  • Customer Service
  • Strong Leadership Skills
  • Enhanced Communication
  • Planning, Organizing
  • Inbound and Outbound Calling
  • Executing Tasks in Timely Manner
  • Handling Sales & Marketing Segments

Languages

English
Native or Bilingual
Urdu
Native or Bilingual

Timeline

Customer Service Associate

Accounting Technology's Pro Inc.
07.2022 - Current

Information Officer

Quantum Sports & Events
02.2017 - 11.2021

Bachelor of Arts - Economics And Statistics

Kinnaird College For Women
Hina Omar