Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Harshdeep Kaur

Brampton

Summary

Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level security guard position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Sales and Service Expert

Laundromat
12.2023 - 01.2024
  • Handled calls promptly and with courteous professionalism.
  • Processed orders, service requests and applied information to customers.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Trained staff on operating procedures and company services.
  • Cross-trained and provided back up for customer service managers.
  • Provided ongoing guest service.

Warehouse Associate

Amazon
12.2022 - 08.2023
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Picked and packed order items.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Consistently lifted materials weighing as much as 50pounds.

Security Guard

Star Security Services
11.2022 - 01.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Maintained clean and organized front desk areas to uphold polished company image.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Responded quickly to emergency situations to assess and deflect issues.

Education

Bachelor Of Business Administration - Project Management

Yorkville University
Concord, ON

Skills

  • Consultative Selling Techniques
  • Client Needs Assessments
  • Effective Customer Communication
  • Solving Customer Concerns
  • Microsoft Office
  • Hospitality and Accommodation
  • Calm and Professional Under Pressure
  • Criminal Investigations
  • Verbal and Written Communication
  • Safety and Security
  • Staff Management
  • Sanitation Checks
  • Superb Surveillance Skills
  • Legible Report Writing
  • Customer Satisfaction
  • Criminal Law Understanding

Certification

  • Licensed security guard
  • First Aid Training - Emergency with CPR C, AED

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Sales and Service Expert

Laundromat
12.2023 - 01.2024

Warehouse Associate

Amazon
12.2022 - 08.2023

Security Guard

Star Security Services
11.2022 - 01.2024

Bachelor Of Business Administration - Project Management

Yorkville University

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Harshdeep Kaur