Himanshu Sharma
Scarborough,ON
Summary
Healthcare professional with proven track record in managing front-desk operations, patient scheduling, and medical records. Known for collaborative approach and achieving efficient office workflows, adapting to changing needs with ease. Skilled in patient communication, appointment coordination, and administrative support.
Overview
4
4
years of professional experience
Work History
Unregistered Care Provider
Seasons Retirement Communities
05.2024 - 06.2025
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Organized medication and provided reminders according to schedule.
- Reduced patient anxiety and stress through effective communication and active listening skills.
Crew Member
Mcdonalds
02.2022 - 04.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Front Desk Administrator
V Care Health Clinic
01.2021 - 01.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained an organized reception area, creating a welcoming atmosphere for clients and visitors.
- Improved office organization by implementing effective filing systems and document management practices.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
Education
BBA - BBA (Hons.) in Health Care Management
Chandigarh University
Kharar, India 07-2021
No Degree - Healthcare And Hospital Management
Chandigarh University
Kharar, India 12-2021
Post Graduate Diploma - Office Administration- Health Services
Loyalist College of Applied Arts And Technology
Belleville, None06-2024
Skills
- Understanding customer needs and concerns while conveying information clearly and effectively
- Demonstrating understanding and compassion towards customers feelings
- Identifying issues and finding solutions quickly and choosing the best course of action to resolve customer concerns
- Understanding of the company’s products or services to provide accurate information and support
- Using the customer service software, CRM systems and other tools effectively
Accomplishments
- Secured second rank in two semesters in Graduation.
- Got the Dean’s List Certificate in Post Graduation.
Timeline
Unregistered Care Provider
Seasons Retirement Communities
05.2024 - 06.2025
Crew Member
Mcdonalds
02.2022 - 04.2024
Front Desk Administrator
V Care Health Clinic
01.2021 - 01.2022
BBA - BBA (Hons.) in Health Care Management
Chandigarh University
No Degree - Healthcare And Hospital Management
Chandigarh University
Post Graduate Diploma - Office Administration- Health Services
Loyalist College of Applied Arts And Technology
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