Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Himanshu Sharma

Richmond Hill,ON

Summary

Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.

Overview

1
1
year of professional experience

Work History

Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2023 - 07.2024
  • Financial Accuracy & Cash Handling

Demonstrated meticulous cash handling skills, consistently ensuring accuracy in financial transactions and minimizing discrepancies through detailed daily reconciliations.

  • Operational Management

Carried out critical store opening and closing procedures, maintaining operational readiness and balancing tills to uphold financial integrity.

  • Leadership & Training

Trained new employees on key processes, delegated tasks effectively, and provided ongoing support, fostering an environment of learning and adaptability.

  • Customer Service Excellence

Resolved customer complaints with empathy and practical solutions, maintaining high levels of customer satisfaction and loyalty.

  • Performance Enhancement

Supported management in achieving service and quality standards; developed and implemented strategies that contributed to increased sales, higher profit margins, and enhanced team productivity.

  • Sales Improvement & Staff Development

Boosted sales performance through upselling techniques and training initiatives, aligning team efforts toward company goals.

Education

Advanced Diploma - Biotechnology

Centennial College
Scarborough, Ontario
06-2021

Skills

  • Inventory control and record keeping
  • Document Management
  • Cash handling expertise
  • Strategic Planning

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Shift Supervisor

STARBUCKS COFFEE COMPANY
08.2023 - 07.2024

Advanced Diploma - Biotechnology

Centennial College
Himanshu Sharma