Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Demonstrated meticulous cash handling skills, consistently ensuring accuracy in financial transactions and minimizing discrepancies through detailed daily reconciliations.
Carried out critical store opening and closing procedures, maintaining operational readiness and balancing tills to uphold financial integrity.
Trained new employees on key processes, delegated tasks effectively, and provided ongoing support, fostering an environment of learning and adaptability.
Resolved customer complaints with empathy and practical solutions, maintaining high levels of customer satisfaction and loyalty.
Supported management in achieving service and quality standards; developed and implemented strategies that contributed to increased sales, higher profit margins, and enhanced team productivity.
Boosted sales performance through upselling techniques and training initiatives, aligning team efforts toward company goals.