Aanchal Nandwani
Toronto,ON
Summary
Results-oriented Key Account Manager with over 8 years of experience driving revenue growth and developing long-term relationships with high-profile clients in the luxury retail industry. Skilled in identifying opportunities for growth and implementing effective strategies to improve client satisfaction and retention. Possess strong communication and negotiation skills with a demonstrated ability to lead cross-functional teams and exceed sales targets.
Overview
8
8
years of professional experience
Work History
Sales Representative
Browns Shoes
10.2022 - 09.2023
- Exceeded monthly sales goals by an average of 20%, resulting in a 15% increase in revenue for the store.
- Demonstrated exceptional product knowledge to help customers find the perfect pair of shoes, resulting in a 95% customer satisfaction rate and positive feedback in online reviews.
- Demonstrated strong knowledge of product offerings and successfully upsold shoe care products and accessories, resulting in an average transaction value of $300 and a 20% increase in sales of related products.
- Demonstrated proficiency in using the POS system and other sales management tools, resulting in a 100% accuracy rate in processing returns, exchanges, and refunds if needed.
Luxury Sales Representative
Powder Bride
06.2022 - 09.2022
- Provided exceptional customer service experience to brides and their families by listening to and identifying their individual gown criteria resulting in positive feedbacks and maintaining the customer satisfaction score above 95%.
- Demonstrated bridal product knowledge including sizing, style, and accessories options
- Achieved monthly sales targets of $70,000 through effective inventory management, product promotions, and customer relationship management.
Key Account Manager
Label Hiari Cothing
09.2018 - 05.2022
- Developed and executed successful sales strategies for high-end clientele, resulting in a 25% increase in annual sales revenue to $750,000.
- Maintained strong relationships with key accounts and effectively managed their needs and concerns, resulting in a customer retention rate of 95%.
- Conducted regular market research to identify industry trends and new opportunities, resulting in the successful launch of a new line of luxury bridal wear that generated $100,000 in sales within the first three months.
- Led the sales team in achieving monthly sales targets of $100,000 through effective account management and product promotions.
- Negotiated favorable terms and pricing with suppliers, resulting in a 15% reduction in material costs and a 10% increase in profit margins.
Account Manager
Deepee Enterprises Surat Pvt. Ltd
10.2015 - 08.2018
- Managed a portfolio of key accounts with a total annual revenue of $2million, and achieved monthly sales targets of $200,000.
- Developed and executed successful sales strategies to increase sales revenue by 30% within the first year of tenure.
- Coordinated with cross-functional teams to ensure timely delivery of products and resolve any issues, resulting in a 20% reduction in order fulfillment time.
- Analyzed sales data and market trends to identify new opportunities and provide recommendations to the management team, resulting in the successful launch of a new product line that generated $500,000 in sales within the first six months.
Education
Fashion Design & Technology (Advance Diploma) 2012 -
Surat Apparel Academy
Surat, IndiaBachelor of Commerce , 2012 -
SNDT Women’s University
Mumbai, IndiaFashion Styling (Certificate) , 2013 -
Aura Academy,
Surat, IndiaSkills
- Business development & Strategic planning
- Contract negotiation & Key account management
- Customer relationship management
- Sales forecasting & Sales pipeline management
- Cross-functional team leadership
- Data analysis and reporting
- Market research and analysis
- Excellent communication and interpersonal skills
- Time management and prioritization
- Results-driven mentality
- Advanced proficiency in MS Office Suite and CRM software
Timeline
Sales Representative
Browns Shoes
10.2022 - 09.2023
Luxury Sales Representative
Powder Bride
06.2022 - 09.2022
Key Account Manager
Label Hiari Cothing
09.2018 - 05.2022
Account Manager
Deepee Enterprises Surat Pvt. Ltd
10.2015 - 08.2018
Fashion Design & Technology (Advance Diploma) 2012 -
Surat Apparel Academy
Bachelor of Commerce , 2012 -
SNDT Women’s University
Fashion Styling (Certificate) , 2013 -
Aura Academy,
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