HIMANSHU LOOMBA
Edmonton,Canada
Summary
Over four years of experience in customer service and retail management, with a focus on enhancing customer satisfaction and loyalty. Skilled in sales, inventory management, and team leadership, demonstrated through a successful tenure as Assistant Manager. Strong administrative and financial management capabilities, dedicated to providing excellent service in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front desk associate
Planet Fitness
Edmonton, Canada
01.2024 - Current
- Engaged members to resolve issues and foster positive experiences.
- Promoted memberships and upsold services to enhance long-term member satisfaction.
- Collaborated with coworkers to contribute to gym success and team cohesion.
- Supported members in fitness journeys by applying knowledge of equipment and wellness principles.
- Executed scheduling, data entry, and member account management efficiently, ensuring organization.
- Managed check-ins and inquiries to streamline member flow and service quality.
- Maintained cleanliness and organization of front desk area for optimal first impressions.
- Provided information about services through effective phone communication.
Bookkeeper
Amar Trucking Ltd.
Edmonton, AB
05.2025 - 09.2025
- Managed payroll operations, ensuring consistent compliance with tax regulations.
- Processed accounts payable and receivable transactions accurately and efficiently.
- Conducted monthly bank reconciliations to maintain financial integrity.
- Entered deposits, credit card charges, and sales entries to optimize cash management.
- Executed month-end closing activities to finalize financial reporting.
Assistant Manager
North Central Co-operative
Edmonton, Canada
05.2023 - 01.2025
- Managed opening and closing procedures and recommended changes to enhance the efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Managed daily cash-out procedure.
- Regular site and car wash checks to ensure a hazard-free environment.
Gas Bar Attendant
North Central Co-operative
Edmonton, Canada
05.2022 - 01.2023
- Meeting order deadlines (Confectionery, Car wash, Supplies, Coffee, and Tobacco).
- Followed safety protocols while working with hazardous materials, reducing potential accidents or spills.
- Maintained a clean and orderly workstation.
- Processed fuel and merchandise transactions by operating the POS system with accuracy.
- Created attractive merchandise displays to entice customers to make purchases.
- Trained new employees in company policies, procedures, and best practices for gas bar operations.
- Maintained a clean and organized work environment for better customer experience.
- Collaborated with team members to maintain a positive and productive work environment.
Education
High School Diploma - Business management diploma, Management, Accounting, Human Resource, Strategic Planning, Logistics
Norquest College
Edmonton, AB12.2024
Skills
- Problem-solving and analysis
- Customer service excellence
- Retail operations management
- Customer loyalty programs
- Team leadership and development
- Financial reporting
- Sales and marketing strategies
- Administrative assistance
- Cross-selling strategies
- Time management techniques
- Retail operations oversight
Certification
- WHMIS, 05/27/26
- Health and Safety Representative
- Standard First Aid & CPR
- TDG
References
Upon request
Languages
- English, Full Professional
- Hindi, Native or Bilingual
- Punjabi, Native or Bilingual
Timeline
Bookkeeper
Amar Trucking Ltd.
05.2025 - 09.2025
Front desk associate
Planet Fitness
01.2024 - Current
Assistant Manager
North Central Co-operative
05.2023 - 01.2025
Gas Bar Attendant
North Central Co-operative
05.2022 - 01.2023
High School Diploma - Business management diploma, Management, Accounting, Human Resource, Strategic Planning, Logistics
Norquest College