Himanshu Himanshu
Toronto,Canada
Summary
Customer-focused professional with proven success in cash handling, sales targets, and needs-based selling. Skilled in financial reconciliation and daily banking operations, with an IFIC course in progress. Brings strong financial acumen and a client-first mindset to a CSR role at CIBC.
Overview
4
4
years of professional experience
Work History
Bookkeeper & Manager
Morso Me Food To Go
Toronto, Canada
01.2023 - Current
- Reconciled daily cash registers and prepared bank deposits to ensure accuracy in financial transactions.
- Monitored sales performance and analyzed financial reports to identify actionable revenue trends.
- Managed inventory and cost controls while ensuring compliance with cash handling protocols and internal procedures.
- Supervised and trained staff on customer service standards and operational protocols to enhance team effectiveness.
Sales Associate & Cashier
Hennes & Mauritz (H&M)
Vaughan Mills, Canada
11.2022 - Current
- Processed cash transactions and balanced registers each shift, ensuring accurate and efficient customer service that built trust through reliability.
- Provided friendly, knowledgeable service using POS systems to process transactions and resolve customer needs quickly, ensuring a positive experience with every interaction.
- Consistently exceeded targets by achieving an 85% customer sign-up rate for loyalty programs, demonstrating strong ability to identify customer needs and recommend relevant solutions.
- Guided customers in product selection and offered personalized recommendations, enhancing their shopping experience.
Head Cashier
Aldo Group
Vaughan Mills, Toronto
01.2026 - 06.2026
- Delivered friendly, attentive customer service, fostering rapport and enhancing customer experience.
- Consistently met and exceeded sales targets by identifying customer needs and recommending relevant add-on products, demonstrating strong needs-based selling skills.
- Processed transactions accurately using POS systems, balancing cash registers and resolving discrepancies each shift, reflecting reliability and attention to detail.
- Coached junior team members on customer service standards and sales techniques, strengthening team capabilities and achieving overall sales goals.
Education
Post-Graduate Certificate - Advanced Professional Accounting
York University
01-2024
Post-Graduate Certificate - Accounting
York University
01-2023
Bachelor of Commerce(Honours) -
University of Delhi
01-2021
Canadian Securities Institute -
IFIC
In Progress (Exam On June-20)07-2026
Skills
MS Office, Financial Analysis, Strategic planning, Training staff, Forecasting budget, Interpersonal, Teamwork, Problem solving, Time management, Customer Service
Timeline
Head Cashier
Aldo Group
01.2026 - 06.2026
Bookkeeper & Manager
Morso Me Food To Go
01.2023 - Current
Sales Associate & Cashier
Hennes & Mauritz (H&M)
11.2022 - Current
Post-Graduate Certificate - Advanced Professional Accounting
York University
Post-Graduate Certificate - Accounting
York University
Bachelor of Commerce(Honours) -
University of Delhi
Canadian Securities Institute -
IFIC