Himanshu Gupta
Halifax,Nova Scotia
Summary
A specialist in building and maintaining strong relationships, achieving the highest degree of patient care, satisfaction, and a progressive team player. Good analytical, interpersonal, communication & listening skills coupled with dedication and sincerity towards the assigned job. Proficient in Microsoft Office applications coupled with excellent presentation skills.
Overview
5
5
years of professional experience
Work History
Healthcare Safety and Security
Rehabilitation Centre
10.2023 - 12.2024
- Respond to client and staff inquiries and deliver outstanding customer service.
- Handle patients and make an effort to defuse the situation.
- Patrol throughout properties to keep people from entering without permission and to gently tell individuals to leave.
- Greet patients with friendly, organized, and efficient manner
- Respond to all patient queries and concerns professionally with tact, patience, and compassion
- Assist employees in the event of verbal or physical abuse.
- In the event of physical hostility, verbally escort the client.
Team Lead
Allied Universal
05.2022 - 04.2023
- As required, administer first aid and CPR.
- Address medical, criminal, emergency, and hazardous situations.
- Observe Security Dispatch's reasonable instructions while responding to emergency calls or other security-related information.
- Create incident reports and keep an organized memo book.
- As needed, relieve other guards during meal breaks. To be professional and personable while being helpful, kind, and pleasing to coworkers, tenants, and customers equally.
- Support other guards by offering backup aid and other help as needed.
- When necessary, assist law enforcement and emergency services, such as the fire department and ambulance service.
- Help management with day to day issues.
Patient Care Assistant
Hunjan Hospital
05.2020 - 03.2021
- Give bathe, dress, and groom patients.
- Serve meal trays, feed, or assist in feeding patients.
- Demonstrate empathy, concern, and interest in providing quality care and services to patients
- Helping clients with physical exercises and other needs as directed
- Administering medications and treatments under safety procedures
- Escorting and assisting clients with appointments and activities
- Providing companionship and engaging clients in social and recreational activities
- Observing clients' overall health condition and reporting any changes or concerns
- Assist first aider in emergency situations and
collecting specimens like blood, urine, faeces, or sputum. - Transport patients to wheelchair or stretcher for treatment or surgery.
Education
Diploma in Administration & Management -
Lambton College
12-2022
Skills
- Patient Service and multiple-task Handling
- Compassionate patient care
- Clinical Administrative and Clerical Skill
- Leadership & Teamwork
- Effective communication and interpersonal skills
- Familiarity with basic medical equipments
- Hard-working
- Passionate
- Patient care and observational skills
- MS Office Suite
Accomplishments
- AED, CPR and First Aid Certificate from Life Saving Society and St. John Ambulance.
- Food Handler License by FoodSafetyTraining.ca
- WHMIS 2015 for worker Certificate from the Canadian Centre for Occupational Health and Safety (CCOHS)
- First Aid Certificate from Indian Red Cross Society, Punjab State Branch
- Active member in 'Art of Living'
- Complete Class 5 Driving license
Languages
English
Full Professional
Timeline
Healthcare Safety and Security
Rehabilitation Centre
10.2023 - 12.2024
Team Lead
Allied Universal
05.2022 - 04.2023
Patient Care Assistant
Hunjan Hospital
05.2020 - 03.2021
Diploma in Administration & Management -
Lambton College
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