Jaskirat Kaur
Administrator
Brampton,ON
Summary
Dynamic Office Administrative Assistant with a proven track record at Northgate Medical Centre, excelling in customer service and schedule management. Recognized for enhancing client relations and maintaining a welcoming environment. Proficient in Microsoft Office Suite and adept at verbal communication, ensuring efficient operations and positive outcomes in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Office Administrative Assistant
Northgate Medical Centre
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Maintained inventory of office supplies and placed orders.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed research to collect and record industry data.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Liaised between clients and vendors and maintained effective lines of communication.
- Transcribed and organized information to assist in preparing speeches and presentations.
Customer Service
Canadian Tire
05.2022 - 05.2023
- Provided excellent customer service, resolving client concerns efficiently and effectively.
- Resolved guest issues with professionalism, demonstrating excellent customer service skills.
- Achieved consistent customer service excellence, maintaining positive attitude under pressure.
- Enhanced customer service by efficiently managing COVID-19 hotline operations.
- Provided exceptional customer service, earning numerous positive reviews and repeat clientele.
- Promoted positive member relations through providing excellent customer service.
- Monitored and reported technical issues to deliver quality customer service.
- Enhanced bidder satisfaction with timely communication and professional customer service.
- Provided excellent customer service, resolving concerns promptly and professionally.
- Increased merchant retention, providing exceptional customer service and consistent communication.
Education
No Degree - Office Administrator in Health Services
St. Clair College of Applied Arts And Technology
Windsor, None05-2022
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Billing and invoicing
- Telephone reception
- Human resources
- Scheduling appointments
- Spreadsheet development
- Accounting support
- Email management
- Customer service
- Hospitality and accommodation
- Administrative support
- Computer skills
- Microsoft Office Suite
- Microsoft Word
- Staff motivation
- Recordkeeping
Timeline
Office Administrative Assistant
Northgate Medical Centre
06.2023 - Current
Customer Service
Canadian Tire
05.2022 - 05.2023
No Degree - Office Administrator in Health Services
St. Clair College of Applied Arts And Technology
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