Organized professional with experience in high volume restaurants. Fulfills customer orders while maintaining clean and safe environment. Delivers quality food and offers great organizational skills.
Overview
2
2
years of professional experience
Work History
Restaurant Crew Member
Wendy's
07.2022 - Current
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked well with teammates and accepted coaching from management team.
Trained new hires in customer service, food preparation and restaurant procedures.
Worked front counter, drive-thru and other areas.
Resolved customer complaints to patron satisfaction, resulting in repeat business.
Associate
Hyatt Regency
06.2021 - 02.2022
Worked varied hours to meet seasonal and business needs.
Greeted customers and offered assistance for increased customer satisfaction.
Trained and mentored junior staff on customer service strategies and techniques.
Managed customer relations through communication and helpful interactions.
Education
PG Diploma - Hospitality Management
Loyalist College of Applied Arts And Technology
Toronto, ON
12.2023
Bachelors of Hotel Management &Catering Technology -
Panjab University
Chandigarh, India
05.2021
Skills
Branding Compliance
Safe Work Practices
Guest Satisfaction
Timeline
Restaurant Crew Member
Wendy's
07.2022 - Current
Associate
Hyatt Regency
06.2021 - 02.2022
PG Diploma - Hospitality Management
Loyalist College of Applied Arts And Technology
Bachelors of Hotel Management &Catering Technology -