Himanshu Baggan
Halifax
Summary
Dynamic Warranty Administrator with a proven track record at Appliance Maritimes, excelling in claims processing and compliance monitoring. Expert in inventory management and vendor relations, I have successfully streamlined operations, enhancing efficiency and customer satisfaction. My analytical skills drive continuous improvement in warranty processes, ensuring timely resolutions and optimal supply chain performance.
Overview
5
5
years of professional experience
Work History
Warranty Administrator
Appliance Maritimes
03.2024 - Current
- Processed warranty claims efficiently, ensuring timely resolutions for customer inquiries.
- Coordinated communication between customers and service technicians to facilitate repairs.
- Managed warranty documentation, maintaining accurate records in compliance with company policies.
- Analyzed claim data to identify trends and recommend improvements to warranty processes.
- Coordinated parts procurement and distribution, optimizing supply chain efficiency.
- Coordinated logistics for inbound shipments, reducing transit time and transportation costs.
Parts & Tech. Manager
Atlantic Appliance Wholesales
11.2021 - 02.2024
- Led cross-functional teams to enhance product quality and operational efficiency.
- Streamlined inventory management processes using advanced ERP systems.
- Developed and implemented efficient ordering processes to optimize supply chain management.
- Implemented effective pricing strategies to maximize profitability while maintaining competitive edge.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
Warehouse Associate
Shopper Plus
08.2020 - 10.2021
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Assisted in inventory management, ensuring accurate tracking of stock levels and locations.
- Collaborated with team members to maintain clean and organized workspaces, adhering to safety standards.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Education
Post Graduate Diploma Supply Chain of Management - Logistics And Supply Chain Management
Matrix College of Business And Healthcare
Montreal07-2021
Bachelor of Commerce - Accounting, Finance, Cost Management, Statistics
Punjabi University
India05-2018
Skills
- Claims processing
- Warranty management
- Recordkeeping skills
- Compliance monitoring
- Financial tracking
- Inventory management
- Ordering parts
- Inventory auditing
- Vendor relations
- Customer relations
Languages
English
Full Professional
Hindi
Native or Bilingual
Timeline
Warranty Administrator
Appliance Maritimes
03.2024 - Current
Parts & Tech. Manager
Atlantic Appliance Wholesales
11.2021 - 02.2024
Warehouse Associate
Shopper Plus
08.2020 - 10.2021
Post Graduate Diploma Supply Chain of Management - Logistics And Supply Chain Management
Matrix College of Business And Healthcare
Bachelor of Commerce - Accounting, Finance, Cost Management, Statistics
Punjabi University