Exceptional interpersonal skills, both in writing and speaking; ability to interact effectively with customers, management, and coworkers
Capable of organizing and prioritizing workload and projects to fulfill deadlines
Friendly and accessible personality with strong interpersonal skills
A cooperative team member who helps teammates achieve team objectives
Prior job experience doing administrative duties in a corporate setting
Supervising operations at Shoppers Drug Mart, including cash handling
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Store Supervisior
Shoppers Drugmart
Barrie, Canada
09.2022 - Current
Provided optimal assistance to the general manager and handled a variety of tasks.
Supervised and trained teams of part-time and full-time employees in sales, merchandising, and inventory control.
Provided customers with quality assistance through phone calls and daily walk-ins.
Scheduling breaks of employees
Delivered consistent training and close mentoring support to front-end employees in operations and customer service strategies.
Managed opening and closing procedures by reconciling sales records and cash transactions with POS.
Reviewed resumes and applications for accuracy and completeness.
Provided support throughout the entire recruitment cycle, from sourcing through onboarding.
Conducted safety inspections of work areas to identify and eliminate potential hazards.
Administrative Manager
CADD Centre Training Services Pvt Ltd.
Ahmedabad, India
04.2021 - 04.2022
Provided optimal assistance to the General Manager and handled a variety of tasks
Helped online business growth by creating reels for Instagram and advertisement posts using the Canva app
Coordinated and scheduled all company meetings, appointments, interviews, and inspections
Composed, edited, and proofread documents
Handled and administered payroll to employees
Worked to maintain strong working relationships with the Human Resources staff, resulting in positive and productive collaborations.
Education
Marketing Management Post- Graduate Certificate Program -
Georgian College of Applied Arts And Technology
Barrie, ON
04-2024
Human Resources Management Post-Graduate Certificate Program -
Georgian College of Applied Arts And Technology
Barrie, ON
04-2023
BBA - Human Resource Management
GLS University
Gujarat, India
06.2021
Skills
Leadership and Teamwork
Ability to Work Under Pressure
Microsoft Office
Interpersonal Communication Skills
Administrative Skills
Performance Assessment
Recruitment
Organizational Development
Staff Management
Certification
Leading culturally diverse time in the workplace, Deakin Business School, Melbourne, Victoria
Decision-making: How to choose the right problem to solve, University of Leeds and Institute Coding, Leeds, United Kingdom
Work-Life Balance and The Impact of Remote Working, Coventry University, Priory, United Kingdom
Certified Non Cognitive Skills
The Competitiveness Mindset Institute, USA, Develop non-cognitive skills of conscientiousness, innovativeness, initiative, perseverance, and problem-solving.
Affiliations
Jun 2019-Jun 2021
Organizing Committee Member, GLS University, Ahmedabad, India
Planned and organized a two-day national management event.
Specialized in technical fields.
As a productive and positive team member, planned, executed, and managed university events. such as an annual cultural Event, orientation for first year batch, farewell for graduating batch, and an alumni meet.