Himanshi Singla
Mississauga,Canada
Summary
With a strong foundation in supply chain management and computer applications, I aim to leverage my skills for a rewarding journey in the industry. I aspire to streamline operations, enhance efficiency, and drive innovation through my analytical mindset and problem-solving abilities. Experienced in customer service, quadrilingual, and proficient in Microsoft Office and retail operations. A versatile administrative professional with diverse industry experience, skilled in connecting with people.
Overview
4
4
years of professional experience
Work History
Warehouse Associate
Metro Canada Logistics
07.2023 - Current
- Company Overview: ZARA
- Perform warehouse tasks: order picking, receiving, inventory control, shipping, stocking, and organizing
- Coordinate drivers for efficient vehicle dispatch
- Operate computer and scanning tools, and ensure safe use of warehouse equipment
- Collaborate with team to optimize order fulfillment and meet shipping timelines
- Actively engage in warehouse improvements by sharing ideas and opinions, attending meetings, and completing necessary training
- ZARA
Customer Care Executive
Parthsarthi Food Products
04.2022 - 03.2023
- Company Overview: India
- Provided excellent customer support by addressing enquiries and resolving issues efficiently
- Maintained detail records of customer interaction and transactions in store computer
- Collaborated with internal team to escalate and resolved complex problems promptly
- Conducted follow up communication to ensure customer satisfaction and retention
- India
Business Executive
Himanshu Bhardwaj ielts & spoken class
11.2021 - 03.2022
- Company Overview: India
- Coordinated communication between suppliers, vendors, and internal departments, ensuring timely procurement of materials and services
- Supported strategic planning initiatives by analyzing market trends, supplier performance, and cost structures to optimize sourcing decisions
- Monitored inventory levels and collaborated with logistics teams to streamline the order fulfillment process, reducing lead times and minimizing stock-outs
- Prepared reports and presentations on supply chain performance metrics for senior management, identifying areas for cost savings and process improvements
- Participated in cross-functional meetings with sales, operations, and finance teams to align supply chain strategies with overall business goals
- India
Education
Post Graduate Diploma - Supply Chain Management
Northern College ( Pures )
Scarborough, ON11.2024
B.com - Marketing
Kurukshetra University
Kurukshetra05.2022
Skills
- Supply Chain Management Basics
- SAP
- Cutting Costs
- Optimizing Delivery
- Establishing Team Goals
- Using Feedback Effectively
- Customer Service
- Front Desk Operations
- Admin Support
- Tech Support
- Chat Support
- Microsoft Office Tools
- Computer Skills
- Communication Skills
- Teamwork
- Leadership
- Time Management
Availability
Flexible
References
Available on Request
Timeline
Warehouse Associate
Metro Canada Logistics
07.2023 - Current
Customer Care Executive
Parthsarthi Food Products
04.2022 - 03.2023
Business Executive
Himanshu Bhardwaj ielts & spoken class
11.2021 - 03.2022
Post Graduate Diploma - Supply Chain Management
Northern College ( Pures )
B.com - Marketing
Kurukshetra University
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