Himanshi Raj

A results-oriented eCommerce professional with 12 years of experience specializing in operational management, client relationship building, and eCommerce solutions. I bring extensive knowledge in SaaS tools, budget management, client management, and organizational restructuring to maximize profitability and efficiency. Seeking opportunity to leverage my skills in client onboarding, support, and retention in the SaaS and eCommerce domains. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

• Reduced operational expenses by 45% by streamlining and restructuring operations.
• Supervised team of 150+ staff members.

• Digital Marketing, 12/01/19, Present
• Certificate in Social Media Marketing - Humber College, 01/01/20, Present

• Excellent oratory, interpersonal, and communications skills.
• Strong situation analyzer, self-reliant, and confident.
• Capability to work in extreme pressure situations with a composed thought process.