Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Himanshi

Chilliwack,BC

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Nike
Patiala, Punjab, India
09.2020 - 11.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Developed strong customer relationships to encourage repeat business.

Cook Shift Leader/Crew Kitchen Staff Member

sahni's restaurants & bakery
Patiala,punjab, India
01.2023 - 10.2023
  • Cut, chopped and sliced meat and produce to prepare for cooking.
  • Cleaned and sanitized work stations and equipment, complying with regulatory procedures.
  • Ensured kitchen staff followed health and safety regulations.
  • Managed cashiering duties such as counting money at the end of shift.

Cleaning Assistant

future care
Patiala,punjab, India
12.2023 - 03.2024
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Assisted with special projects such as deep-cleaning carpets and windows.
  • Sanitized common areas such as lobbies, hallways and break rooms daily.

General Merchandise Associate

walmart
Chilliwack, British Columbia
05.2024 - Current
  • Inspected, stocked and rotated merchandise on shelves according to company policy.
  • Maintained cleanliness of sales floor and organized backroom stock.
  • Performed price checks for customers when requested.

Line Cook

A&W
Chilliwack, British Columbia
06.2024 - 09.2024
  • Cooked multiple orders simultaneously during busy periods.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Grilled and deep fried various foods from meats to potatoes.

Education

MBA - Business Administration

University of Canada West
Vancouver, BC
09-2024

Bachelor of Science - Civil Engineering

Punjabi University
Patiala,punjab
05-2020

Skills

  • Report Generation
  • Scheduling
  • Account updating
  • Data Collection
  • Appointment Scheduling

Accomplishments

  • Award for excellent management.
  • Award for maintaining discipline and cooperation among staff.

References

References available upon request.

Timeline

Line Cook

A&W
06.2024 - 09.2024

General Merchandise Associate

walmart
05.2024 - Current

Cleaning Assistant

future care
12.2023 - 03.2024

Cook Shift Leader/Crew Kitchen Staff Member

sahni's restaurants & bakery
01.2023 - 10.2023

Customer Service Representative

Nike
09.2020 - 11.2022

MBA - Business Administration

University of Canada West

Bachelor of Science - Civil Engineering

Punjabi University

Similar Profiles

CREATE PROFILE
Himanshi